Michaels logo

Party & Event Host

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer

Job Description

The Michaels Companies Inc., headquartered in Irving, Texas, is the leading destination for creativity and celebration in North America. Established in 1973, Michaels operates over 1,300 stores across 49 states and Canada, along with a comprehensive online presence through Michaels.com and Michaels.ca. The company is renowned for providing a wide variety of crafting supplies, custom framing, and creative products that fuel artistic expression and joyful celebrations. Michaels is also the owner of Artistree, a manufacturer specializing in custom and specialty framing merchandise. As a prominent name in the arts and crafts retail industry, Michaels is committed to fostering a welcoming environment that encourages creativity for all customers and team members. The company's core purpose is to ignite the joy of creativity and celebration, underscoring its mission to be the best place for all things creative in the marketplace.

The role of Event Coordinator within a Michaels store located in Denton, TX, is pivotal in delivering exceptional customer experiences through thoughtful event planning and coordination. This position involves orchestrating multiple events concurrently, including children’s birthday parties and various crafting classes designed to engage guests of all ages in a fun and creative atmosphere. The Event Coordinator is responsible for ensuring each event runs smoothly, from initial planning through to execution and post-event follow-ups, fostering an environment where creativity and celebration thrive. Duties include demonstrating craft projects, performing activities such as face painting, and managing party add-ons like goody bags and balloons to meet company standards. Communication is essential, as the coordinator must collaborate closely with clients and store team members, ensuring that each event reflects the client’s needs and feedback, with contingency plans prepared for any unforeseen circumstances.

Beyond event management, this role demands active participation in delivering top-tier customer service by assisting shoppers in locating products, providing knowledgeable solutions, and facilitating fast and friendly checkout experiences. The coordinator supports omnichannel retail processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS), showcasing a well-rounded ability to adapt in a dynamic retail environment. Operational responsibilities include participating in truck unloading, stocking, merchandise recovery, and planogram adherence, alongside maintaining store cleanliness and safety standards to uphold the company’s brand promises.

Ideal candidates for this position are energetic, enthusiastic, and possess excellent interpersonal skills necessary to engage effectively with both customers and colleagues. The ability to manage job stress while maintaining a positive and respectful demeanor is crucial. Experience working with children and children’s events is particularly valued, alongside strong communication skills encompassing verbal, written, nonverbal, and listening abilities. Organizational aptitude, creativity in problem-solving, and retail or customer service experience round out the profile of a successful Event Coordinator at Michaels.

Employees at Michaels benefit from a supportive work environment that prioritizes health and wellbeing. Full-time and part-time team members enjoy comprehensive benefits including medical, dental, and vision insurance, paid time off, tuition assistance, and generous employee discounts. Michaels is committed to equal opportunity employment and the inclusion of all qualified individuals, providing reasonable accommodations to ensure accessibility throughout the employment process. This role not only offers the chance to work within a respected industry leader but also to contribute meaningfully to memorable creative experiences for guests, anchored by a culture that values innovation, inclusion, and teamwork.

Job Requirements

  • Ability to remain standing for long periods
  • ability to move throughout the store
  • capability to bend, lift, carry, reach, and stretch regularly
  • able to lift heavy boxes and access high shelves with ladder or equipment
  • willingness to work nights, weekends, and early mornings
  • must satisfy federal, state, and local legal requirements for employment
  • ability to interact effectively with guests of all ages and co-workers
  • ability to handle job stress while maintaining a positive and respectful demeanor

Job Qualifications

  • Energetic and enthusiastic personality
  • excellent people skills
  • experience working with children and children's events
  • strong communication skills including written, verbal, and nonverbal communication as well as listening skills
  • organizational, interpersonal, and creative problem-solving skills
  • retail and/or customer service experience

Job Duties

  • Plan and coordinate multiple events including children's birthday parties and craft classes
  • engage with clients of all ages by fostering a fun and creative environment
  • demonstrate and instruct craft projects and perform activities such as face painting
  • facilitate party add-ons like goody bags and balloons to company standards
  • communicate with clients and store team on event details
  • complete administrative tasks including answering emails and making phone calls
  • adjust event plans based on client feedback
  • create backup or emergency plans as needed
  • ensure client satisfaction for all events
  • uphold cleanliness and safety standards during event setup and breakdown
  • help customers shop and locate products
  • provide fast and friendly checkout experience
  • engage customers on rewards program and credit card enrollments
  • educate customers on Voice of Customer survey
  • assist with omnichannel processes like BOPIS and SFS
  • participate in truck unload, stocking, and planogram processes
  • complete merchandise recovery and store maintenance
  • perform store in stock optimization and AD set duties
  • support shrink and safety programs
  • adhere to standard operating procedures and company policies
  • interact respectfully and positively with customers and team members
  • cross-trained in custom framing selling and production
  • participate in daily store cleanliness activities including sweeping, vacuuming, and restroom maintenance
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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