Party and Event Host

The Michaels Companies, Inc. is a premier arts and crafts retail establishment known as the leading destination for creativity and celebration in North America. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, alongside a robust online presence through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer known for custom and specialty framing merchandise. Michaels stands out as an exciting, innovative retail environment where customers can find everything they need to undertake creative projects and celebrate special moments. The company’s mission is to fuel the joy of creativity and celebration, providing customers with a welcoming and engaging shopping experience, supported by a broad range of products and services aimed at crafting enthusiasts of all ages and skill levels.

The role available at the Syracuse-Dewitt, NY location focuses on event coordination within a Michaels store. This position is dynamic and customer-facing, designed for an individual passionate about creating memorable experiences through arts and crafts. The key responsibility is to plan, coordinate, and facilitate a variety of events including children’s birthday parties, craft classes, and other in-store activities, ensuring that these occasions are stress-free, fun, and engaging for all participants. The event coordinator works closely with clients of all ages, ranging from young children to seniors, fostering an environment that encourages creativity and enjoyment. They actively engage participants by demonstrating craft projects, performing activities such as face painting, and managing party add-ons like goody bags and balloons, all in line with company standards.

Beyond event management, this role also involves delivering exceptional customer service by assisting guests in shopping, locating products, and providing solutions that enhance their shopping experience. The event coordinator ensures quick and friendly checkout experiences for patrons and promotes loyalty through customer education about Rewards programs and Private Label Credit Cards. Additionally, the role includes operational responsibilities such as truck unloading, merchandise stocking, maintaining store recovery standards, participating in the store's shrink and safety programs, and adhering to Standard Operating Procedures to meet legal and company requirements. The position requires excellent interpersonal communication skills, the ability to handle multiple events simultaneously, and strong organizational capabilities.

The work environment is fast-paced and physically active, requiring standing for extended periods, bending, lifting, and reaching, with some duties performed in stockrooms or occasionally outdoors. The role demands a blend of creativity, enthusiasm, and dependable work ethic, suitable for someone who thrives in engaging with customers and colleagues to create a vibrant and welcoming retail experience. Compensation for this position ranges from $16.00 to $18.80 per hour, with eligibility for overtime pay in accordance with state and local laws. Michaels also offers comprehensive benefits including medical, dental, vision coverage, 401(k) with employer match, and employee discounts, aimed at supporting their team members and their families.

As an Equal Opportunity Employer, Michaels is committed to diversity, inclusion, and providing reasonable accommodations to ensure that all team members can contribute fully and thrive in their roles. This role is ideal for individuals who are energetic, organized, possess excellent people skills, and have experience working with children and customer service in a retail environment.