Michaels logo

Party & Event Host

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.50 - $20.60
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Benefits

401(k) with employer match
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance
telemedicine services
flexible spending accounts
Commuter Benefits
Tuition Assistance
Adoption assistance
voluntary insurance options
Employee Discounts
Partner discount programs

Job Description

Michaels is a leading retail company in the arts and crafts industry, renowned for providing a wide range of creative products, custom framing, and project inspiration. With over 1,300 stores throughout the United States and Canada, Michaels serves as the top destination for crafting enthusiasts and creative individuals who seek to fuel their passion for art, celebration, and DIY projects. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown into a trusted brand that emphasizes community, creativity, and customer engagement in a friendly and welcoming retail environment. The company is a recognized innovator in its field, offering not only products but also experiential events designed to inspire and educate customers of all ages.

This particular role is based at the Michaels store in Sea-Gig Harbor, WA, and is a part-time position with a salary range of $17.50 to $20.60 per hour. The role of Event Coordinator within the Michaels store is a multifaceted position that combines event planning, customer engagement, and store operations into one dynamic job description. The job requires planning, coordinating, and facilitating multiple events including kids' birthday parties and craft classes to deliver a stress-free, fun, and engaging experience for guests of all ages. A primary responsibility is to create an enjoyable creative environment that caters to a broad audience ranging from young children to older adults, encouraging creativity and participation in crafting projects.

As an Event Coordinator, the individual will also engage with guests by demonstrating craft projects, performing activities like face painting, and managing party add-ons such as goody bags and balloons. Alongside the hands-on event coordination, the role demands strong communication skills for managing interactions with clients and internal store team members, including handling administrative duties such as answering emails and calls, and adjusting plans to meet clients’ needs. There is a focus on client satisfaction, safety, and maintaining company standards through timely setup, cleanup, and adherence to cleanliness protocols.

Customer service forms a core part of the role, with responsibilities including assisting customers in shopping, providing knowledgeable product guidance, ensuring fast and friendly checkouts, enrolling customers in rewards programs, and supporting omni-channel processes like Buy Online Pickup in Store and Ship From Store. The role also includes operational duties such as truck unloading, restocking, merchandising, and maintenance of in-store standards.

The ideal candidate brings an energetic and enthusiastic personality, excellent interpersonal and communication skills, and relevant retail or customer service experience. Experience working with children and events is strongly preferred. Physical requirements include the ability to stand for extended periods, lift heavy items, and perform routine cleaning tasks. Michaels offers a supportive work environment with opportunities for growth and a comprehensive benefits package that includes medical, dental, vision insurance, a 401(k) plan with employer match, tuition assistance, employee discounts, and more. Michaels is committed to diversity, inclusion, and reasonable accommodations for individuals with disabilities, making it an excellent workplace for those passionate about creativity and community involvement.

Job Requirements

  • High school diploma or equivalent
  • Retail or customer service experience required
  • Ability to stand for long periods
  • Ability to lift heavy boxes and access high shelves using ladders
  • Good communication skills
  • Ability to perform physical tasks including bending, lifting, carrying, reaching, and stretching
  • Availability to work nights, weekends, and early mornings
  • Compliance with federal, state, and local legal requirements
  • Ability to maintain store cleanliness and safety standards

Job Qualifications

  • Energetic and enthusiastic personality
  • Ability to handle job stress and interact effectively with guests and co-workers
  • Excellent people skills
  • Experience working with children and children’s events
  • Good communication skills including written, verbal, nonverbal, and listening skills
  • Organizational, interpersonal, and creative problem-solving skills
  • Retail or customer service experience

Job Duties

  • Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
  • Engage with clients of all ages by creating an environment of fun and creativity
  • Demonstrate and instruct party participants in craft projects and perform additional activities like face painting
  • Facilitate and implement party add-ons such as goody bags and balloons to company standards
  • Communicate event details with clients and store team members
  • Complete administrative tasks including emails, phone calls, and paperwork
  • Adjust plans based on client feedback and create emergency backup plans
  • Ensure client satisfaction and uphold cleanliness and safety standards
  • Help customers shop and locate products and provide solutions
  • Provide fast and friendly checkout experience
  • Engage customers on benefits of reward programs and credit cards and complete enrollments
  • Educate customers on Voice of Customer survey
  • Assist with Buy Online Pickup in Store and Ship From Store processes
  • Participate in truck unloading, stocking, and planogram processes
  • Complete merchandise recovery and maintenance
  • Perform store in stock optimization and AD set duties
  • Support shrink and safety programs
  • Adhere to standard operating procedures and company compliance
  • Interact respectfully with customers and colleagues and act as a role model
  • Cross-train in custom framing selling and production
  • Participate in daily store cleanliness activities

Job Criteria

Experience

No experience required


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