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Party and Event Host

Job Overview

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Compensation

Hourly
Range $17.13 - $20.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Job Description

The Michaels Companies Inc. is a leading retailer and creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the premier place for all things creative, offering a broad range of arts and crafts supplies, framing services, and project inspiration. The company is committed to fueling joy through creativity and celebration, providing customers with access to art, craft, framing, floral, and seasonal products. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, enhancing its comprehensive offerings. With a strong focus on inclusion and support for all team members and customers, Michaels fosters an empowering workplace culture where innovation and creativity are prioritized. They provide robust benefits to both full-time and part-time employees, including health insurance, paid time off, tuition assistance, and generous employee discounts, demonstrating their commitment to employee wellbeing and development.

This position is located in the SEA-ISSAQUAH, WA Michaels store and focuses on event coordination and customer service within the retail environment. The role entails planning, coordinating, and facilitating various events, such as children’s birthday parties and craft classes, to ensure a fun, engaging, and stress-free experience for guests. The Event Coordinator is responsible for creating a welcoming atmosphere for participants ranging from young children to older adults, showcasing creativity and excellent interpersonal skills. This position also emphasizes exceptional customer service by assisting customers with shopping, product identification, and checkout processes, contributing to a positive retail experience. Additional operational duties include merchandise handling, stock organization, and maintaining store standards for cleanliness, safety, and visual merchandising. The Event Coordinator must be able to juggle multiple responsibilities, including event setup and breakdown, administrative tasks, and adapting plans based on client feedback to maintain high satisfaction.

The role demands energetic, enthusiastic individuals who excel at handling job-related stress and interacting respectfully with diverse customer demographics. Excellent communication and organizational skills are vital, along with experience in retail or customer service. Candidates should be comfortable working in a fast-paced retail setting requiring physical activity such as standing for extended periods, lifting, and moving throughout the store. This position offers a competitive hourly wage range from $17.13 to $20.00 and invites applicants who are committed to supporting the company’s brand values and operating procedures. Michaels is an Equal Opportunity Employer committed to full inclusion, providing reasonable accommodations for individuals with disabilities.

Job Requirements

  • Must be able to remain standing for long periods
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Ability to lift heavy boxes and access high shelves by ladder or similar equipment
  • Must satisfy federal, state, and local legal requirements for employment in the U.S.
  • Must be willing to work nights, weekends, and early mornings
  • Ability to perform physical tasks in a public retail store environment

Job Qualifications

  • Experience working with children and children’s events
  • Retail or customer service experience
  • Excellent people skills
  • Good communication skills including written, verbal, and nonverbal
  • Organizational skills
  • Interpersonal skills
  • Creative problem-solving skills
  • Energetic and enthusiastic personality
  • Ability to handle job stress and interact effectively with others

Job Duties

  • Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
  • Engage with clients of all ages by creating an environment of fun and creativity
  • Demonstrate and instruct party participants in craft projects and activities such as face painting
  • Facilitate and implement party add-ons like goody bags and balloons to company standards
  • Communicate events with clients and store team members
  • Complete administrative tasks including answering emails, making phone calls, and paperwork
  • Adjust event plans based on client feedback and create backup or emergency plans as needed
  • Ensure client satisfaction for scheduled events
  • Uphold company cleanliness and safety standards including setup, breakdown, and cleaning before and after events
  • Assist customers with shopping, product location, and solutions
  • Provide fast and friendly checkout experience
  • Promote and enroll customers in Rewards programs and Private Label Credit Cards
  • Educate customers on Voice of Customer (VOC) surveys
  • Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in truck unload, stocking, and planogram processes
  • Complete merchandise recovery and maintenance
  • Perform Store in Stock Optimization (SISO) and AD set duties
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and company policies
  • Interact positively and respectfully with customers and team members
  • Cross-train in Custom Framing selling and production
  • Participate in daily store cleanliness activities
  • Perform other duties as assigned

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