Party & Event Host

The Michaels Companies Inc. is a leading retail establishment specializing in arts and crafts supplies, event coordination, and creative celebration experiences. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as maintaining a strong online presence through Michaels.com and Michaels.ca. As the foremost destination for crafting enthusiasts and creative minds, Michaels offers a broad selection of products and services tailored to all ages and interests, including custom framing through its subsidiary Artistree.

At its core, Michaels is dedicated to fueling the joy of creativity and celebration, empowering customers to bring their imaginative ideas to life. As a vibrant retail environment, the store provides a diverse range of crafting supplies, seasonal items, home décor, and art tools, all designed to inspire and support creative projects. With a focus on customer experience, Michaels aims to create a welcoming, inclusive, and engaging atmosphere for every guest who visits.

The available role at the Nash-Brentwood, TN store centers around event coordination and customer service within this dynamic retail setting. The position involves planning, coordinating, and facilitating multiple events simultaneously, including children’s birthday parties and various craft classes or in-store events. This role is crucial in ensuring a stress-free, enjoyable, and interactive experience for guests of all ages, spanning from young children to seniors. The individual in this role will act as a creative guide and host, leading participants through craft projects, performing activities such as face painting, and managing party enhancements like goody bags and balloons according to company standards.

In addition to event-related responsibilities, the role includes delivering friendly and efficient customer service by helping shoppers locate products, providing solutions, and ensuring a quick checkout process. The coordinator contributes to store operations through tasks such as unloading trucks, stocking merchandise, and maintaining store recovery standards, all to uphold the company’s brand promises and operational excellence.

Administrative duties are also integral to the position, including communication with clients and team members via email and phone, making necessary adjustments to event plans based on client feedback, and preparing backup or emergency plans to ensure client satisfaction. A key aspect of this role is maintaining a clean and safe environment by setting up, breaking down, and cleaning before and after each event, thus promoting a positive and healthy store atmosphere.

Candidates who excel in this position typically demonstrate strong organizational, interpersonal, and creative problem-solving skills. They must possess excellent communication abilities across various formats and show enthusiasm for working with children and managing children’s events. A background in retail or customer service is required, alongside a friendly personality capable of handling job stress and maintaining respectful interactions with all guests and coworkers.

Michaels supports its team members with a comprehensive benefits package that may include a 401(k) plan with employer match, health, dental, and vision coverage, telemedicine access, flexible spending accounts, and additional assistance programs like tuition and adoption aid. Team members are also eligible for everyday perks such as employee discounts and partner discount programs, highlighting the company’s commitment to employee well-being and job satisfaction.

Overall, this role at Michaels offers an exciting opportunity for individuals passionate about creativity, customer engagement, and event planning within a supportive and growth-oriented retail environment. Those who join the Michaels team help bring art and celebration to life, making a meaningful difference in the creative journeys of countless customers.