Party & Event Host

The Michaels Companies Inc. is a leading retailer in the arts and crafts industry, dedicated to fueling the joy of creativity and celebration across North America. Operating over 1,300 stores in 49 states and Canada, along with a robust online presence through Michaels.com and Michaels.ca, Michaels is the go-to destination for all crafting needs. Founded in 1973 and headquartered in Irving, Texas, the company is well-regarded for providing a wide assortment of crafting supplies, framing services, and creative classes suitable for individuals of all ages and skill levels. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, further solidifying its position as a comprehensive provider of crafting solutions.

At the heart of Michaels' mission is the commitment to deliver an exceptional customer experience by creating a welcoming and inspiring environment for guests to explore their creativity. The company prioritizes inclusivity, innovation, and collaboration, aiming to be a proud workplace for its employees who contribute to this vision. With a strong focus on employee well-being, Michaels offers competitive benefits including medical, dental, and vision coverage, a 401(k) plan with employer match, tuition assistance, and employee discount programs. Employees also benefit from an Employee Assistance Program, telemedicine services, flexible spending accounts, commuter benefits, adoption assistance, and various voluntary insurance options. Michaels emphasizes equal employment opportunities and strives to foster a workplace that welcomes all individuals, including those with disabilities, providing reasonable accommodations as needed.

The Store Event Coordinator role at Michaels in Rochester Hills, MI, is a pivotal position aimed at enhancing the in-store experience by planning, coordinating, and facilitating a variety of events including children’s birthday parties and creative craft classes. This role serves to enchant guests with a seamless and engaging environment that promotes creativity and fun. The coordinator is responsible for organizing multiple events simultaneously, ensuring all activities meet the company’s high standards for quality, safety, and customer satisfaction. This includes managing event logistics, interacting positively with customers of diverse age groups, and executing activity demonstrations such as craft projects and face painting.

Beyond event coordination, employees in this role contribute to maintaining the operational excellence of the store. This includes delivering friendly customer service by assisting shoppers in locating products, providing checkout services, and supporting omni-channel processes like Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS). Operational duties such as truck unloads, merchandise stocking, planogram implementation, and store recovery are crucial to sustaining the brand promise and customer satisfaction.

The successful candidate will possess an energetic and enthusiastic personality with strong communication skills, both verbal and written. Experience with children’s events and retail or customer service background is essential. The role demands organizational and creative problem-solving capabilities alongside the physical ability to stand for long periods, move throughout the store, and perform tasks involving lifting and reaching. Working at Michaels means being part of a team committed to positivity, respect, and collaboration, fostering a vibrant environment for both customers and team members. Michaels is dedicated to supporting its employees through comprehensive benefits and a workplace culture that values inclusiveness and growth, making this an ideal position for individuals passionate about crafting, customer service, and event management.