Party & event Host

The Michaels Companies Inc. is a leading arts and crafts retail company in North America, renowned for fostering creativity and celebration through its wide range of products and services. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. The company is recognized as the premier destination for crafting supplies, framing, and creative solutions, catering to customers of all ages and skill levels. Additionally, Michaels owns Artistree, a reputable manufacturer specializing in custom and specialty framing merchandise, further enhancing its comprehensive offerings in the creative arts industry.

Michaels is committed to delivering an exceptional customer experience by combining quality products with innovative services that inspire artistic expression and celebration. The company places a strong emphasis on inclusion and accessibility, ensuring a welcoming environment for all team members and customers. By prioritizing engagement, creativity, and community involvement, Michaels continues to maintain its position as a trusted and beloved brand for crafting enthusiasts. The company provides a range of employee benefits including medical, dental, and vision coverage, a 401(k) plan with employer match, flexible spending accounts, tuition assistance, and employee discounts, reinforcing its commitment to supporting the well-being and growth of its workforce.

The role of Event Coordinator at the Michaels store in Rochester, MN, is a dynamic and multifaceted position designed to create memorable and enjoyable experiences for guests, particularly through planning and facilitating events such as children’s birthday parties and craft classes. This part-time position offers an hourly pay range of $12.00 to $14.10 and may be eligible for overtime compensation based on applicable state and local laws.

As an Event Coordinator, you will be responsible for orchestrating multiple events simultaneously, ensuring a fun, stress-free, and engaging atmosphere for participants ranging from young children to older adults. This role requires excellent interpersonal and communication skills, with a focus on customer satisfaction and attention to detail. Your duties will include instructing guests on craft projects, performing creative activities like face painting, and managing party enhancements such as goody bags and balloon decorations. You will also handle important administrative tasks including client communication, scheduling, and contingency planning to accommodate last-minute changes.

Beyond event management, you will play a crucial role in enhancing the overall customer experience at the store by assisting customers in locating products, providing knowledgeable advice, and facilitating quick and friendly checkout processes. You will engage customers by promoting the rewards program and credit card enrollments, educating them about the Voice of Customer survey, and supporting various omnichannel retail processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Additionally, your responsibilities will extend to operational tasks such as unloading trucks, stocking merchandise, maintaining store recovery standards, and participating in daily store cleanliness activities. This role also involves support for shrink and safety programs, adherence to standard operating procedures and company policies, and cross-training in custom framing sales and production.

The successful candidate for this position will demonstrate enthusiasm, creative problem-solving skills, and the ability to remain positive in a fast-paced retail environment. Experience working with children and organizing children's events is highly desirable, along with strong organizational and communication capabilities. The physical demands include standing for extended periods, lifting heavy items, and moving throughout the store, with accommodations available for those who require them.

Joining Michaels means becoming part of a company that values innovation, inclusivity, and the joy of creativity. The Event Coordinator role offers a unique opportunity to engage with the community, inspire artistic expression, and contribute to the vibrant atmosphere that Michaels is known for. Whether facilitating a birthday party or assisting a customer, you will play an integral role in making creativity accessible and enjoyable for everyone who walks through the store’s doors.