Party and event coordinator

The Michaels Companies Inc. is a well-known and respected retail leader in the arts and crafts industry, operating over 1,300 stores across 49 states in the United States, as well as in Canada. Established in 1973 and headquartered in Irving, Texas, Michaels has built a reputation as the premier destination for creativity and celebration. The company offers an extensive range of crafting supplies, custom framing services, and creative event hosting that cater to a broad spectrum of customers. Michaels is dedicated to fostering a culture of inclusion, creativity, and fun that enables team members and customers alike to explore their artistic potential. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, further enriching its offerings and reinforcing its commitment to provide the best crafting experience.

The position available at the DC-Laurel, MD store is focused on event coordination and customer engagement. The role primarily involves planning, coordinating, and facilitating events within the store environment, such as children’s birthday parties and other crafting classes or activities. This unique position blends event management skills with retail customer service expertise. The successful candidate will be expected to create a welcoming and enjoyable atmosphere for guests ranging in age from children to seniors, ensuring all participants have a memorable and positive experience. This includes managing event details, interacting with clients and store teams, and maintaining high standards for safety, cleanliness, and operational efficiency.

In addition to event coordination, this role also demands a commitment to exceptional customer service. Employees help customers navigate the store, locate products, and provide knowledgeable solutions to meet their crafting needs. They ensure a smooth and friendly checkout process and assist with various operational tasks such as stocking, unloading merchandise trucks, and maintaining store displays and recovery standards. The role requires multitasking and the ability to prioritize responsibilities effectively, given the dynamic nature of retail and event hosting.

The ideal candidate will bring enthusiasm, excellent interpersonal skills, and a passion for working with people of all ages, particularly children. Experience in retail and customer service is essential, along with the ability to handle stressful situations with poise and professionalism. Communication skills, both verbal and written, as well as creative problem-solving abilities, are critical to succeed in this multifaceted position. The physical nature of the job requires standing for long periods, lifting heavy boxes, and moving throughout the store.

The base pay range for this position is $15.30 to $17.90 per hour. Michaels emphasizes the wellbeing of its employees by providing comprehensive benefits, including health insurance options covering medical, dental, and vision care, paid time off, tuition assistance, and substantial employee discounts. This supportive environment not only values diversity and inclusion but also encourages continuous development and a positive work culture. Michaels is an equal opportunity employer committed to reasonable accommodations for people with disabilities, ensuring all team members can fully engage and succeed in their roles.