Party & Event Coordinator

The Michaels Companies Inc. is the leading destination for creative enthusiasts and crafters across North America. Headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as maintains a strong online presence through Michaels.com and Michaels.ca. Founded in 1973, the company has cemented its position as the best place for all things creative, offering a wide range of art supplies, custom framing, seasonal décor, and craft materials. The business also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, enhancing its ability to cater to creative needs. Michaels prioritizes a welcoming and inclusive environment for all customers and team members, with a mission centered around fueling the joy of creativity and celebration. As a retailer, Michaels is committed to providing exceptional customer service and fostering an environment that inspires creativity, fun, and artistic expression. The company offers robust benefits to both full-time and part-time team members, including health insurance, paid time off, tuition assistance, and employee discounts, making it an attractive place to work and grow a career in retail and customer service.

The role available at the S. Ant-Alamo Quarry, TX location is a part-time position focused on event coordination and customer experience within the store. This position is ideal for an energetic and enthusiastic individual who enjoys planning and coordinating memorable events, such as children's birthday parties and craft classes. The successful candidate will be responsible for managing multiple events simultaneously, engaging clients of all ages in fun and creative activities, and delivering a seamless and enjoyable experience for all guests. In addition to event coordination, this role involves delivering exceptional customer service by assisting customers with their shopping needs, helping them find products, and ensuring a fast and friendly checkout experience. The position requires the individual to perform various operational duties, including truck unloading, stocking merchandise, maintaining store standards, and supporting safety and shrink programs. Attention to detail, strong communication skills, and the ability to adapt based on customer feedback are essential to succeed in this dynamic environment.

The event coordination duties include planning and executing craft projects, party add-ons like goody bags and balloons, and handling administrative tasks such as managing client communications and paperwork. The employee is also expected to uphold company cleanliness and safety standards by setting up, breaking down, and cleaning before and after events. Customer experience responsibilities encompass helping customers shop, promoting rewards programs and private label credit cards, managing buy online pickup in store (BOPIS) and ship from store (SFS) processes, and supporting the custom framing sales and production areas. Physical requirements include the ability to stand for long periods, move throughout the store, lift heavy boxes, and use ladders safely. Overall, this role offers a unique blend of creativity, customer interaction, and operational support, making it an excellent opportunity for those passionate about arts and crafts retail with a focus on event management and customer engagement.