Partnership & Premium Services Coordinator | Full-Time | Regions Arena

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Established in 2015, OVG has rapidly grown to become a premier company specializing in venue development and offering end-to-end capabilities across venue management, hospitality, and sponsorship sales. The company boasts ownership of seven world-class venues and manages a distinguished client roster that includes iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions spanning four continents. This extensive global presence reflects OVG's commitment to delivering outstanding entertainment experiences and innovation in the industry. At Oak View Group, the culture is deeply rooted in diversity and inclusivity, celebrating the unique perspectives and backgrounds of its employees, which in turn drives innovation, enhances service quality, and fosters excellence across the organization.

The Partnership & Premium Services Coordinator role based in Mobile, AL, is an exciting opportunity to join Oak View Group's dynamic team. This position plays a crucial part in supporting and managing everything related to corporate partners and premium client servicing. Reporting in collaboration with the Director of Partnerships & Premium Sales, the coordinator is pivotal in creating exceptional experiences for current corporate partners and premium clients by handling day-to-day responsibilities that ensure the success and satisfaction of these important relationships. The role involves overall day-to-day account management, including contract activation and fulfillment, strategic direction, and budgeting for assigned corporate partners. The coordinator is accountable for managing partnership deliverables such as signage, promotional efforts, entertainment elements, and ensuring quality standards meet client expectations.

Key responsibilities include managing retention and identifying upsell opportunities for new and existing partnerships, implementing branding and activations during event days, reviewing promotional concepts and approvals, overseeing logistics for partner hospitality and contractual events, and partnering with management to develop exclusive events for premium members. The coordinator also builds and maintains strong relationships with accounts to support contract renewals and extensions, aids in prospecting influential business leaders, and serves as an additional point of contact for premium clients while supporting the premium department. The role requires collaboration with various internal teams including suite operations and marketing to ensure seamless execution on event days and effective communication.

Oak View Group emphasizes a professional work environment, and the role requires excellent communication skills, strong organizational abilities, personnel management skills, and the ability to multi-task under deadlines. The hourly pay rate ranges from $19.20 to $24.05, and the position includes full-time benefits such as health, dental and vision insurance, 401(k) savings plan with matching, and paid time off including vacation, sick days, and holidays. This position is open until July 17, 2026, offering a stable and rewarding career path with a leading company in the live entertainment industry.