Partnership & Premium Services Coordinator | Full-Time | Greensboro Coliseum Complex
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $21.63 - $26.44
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, offering a comprehensive platform that encompasses venue development, management, hospitality, and sponsorship sales. Established in 2015, OVG proudly manages a diverse portfolio of seven world-class venues and maintains partnerships with some of the most iconic arenas, stadiums, music festivals, performing arts centers, and cultural institutions across four continents. OVG is recognized for creating exceptional fan experiences and delivering innovative live entertainment, making it a premier destination for talent, partners, and audiences worldwide.
As a company deeply embedded in the live entertainment ecosystem, OVG combines visionary development with operational excellence. Their focus spans beyond just facility management; they also excel in enhancing every aspect of live events, from premium hospitality to brand activations and cutting-edge digital engagement. This multifaceted approach delivers significant value to their venue partners and corporate sponsors alike.
The Partnership & Premium Services Coordinator role is a pivotal position within the OVG team, especially within the Greensboro property. This role involves managing client accounts meticulously, ensuring contract activation, fulfillment, and strategic oversight of corporate partner relationships. The position also includes managing budgets, maintaining partnership deliverables such as signage and promotional materials, and overseeing branding and activations during live events.
This position pays an hourly rate between $21.63 and $26.44, offering a competitive wage within the entertainment and venue management industry. Full-time employees enjoy comprehensive benefits, including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off consisting of vacation days, sick leave, and 11 recognized holidays.
Day-to-day responsibilities include executing contract deliverables, activating suite rentals and trade show booth sales, managing hospitality events tied to partner contracts, and fostering strong, ongoing relationships with corporate clients to ensure renewals and upsells. The coordinator also serves as a key liaison between premium clients and internal departments, including marketing, to implement effective communications and activation plans.
A successful candidate will thrive in a dynamic, fast-paced environment requiring strong organizational skills, effective communication, and genuine professionalism. The role requires availability during events, including nights, weekends, and holidays, to support successful event day operations. This opportunity is ideal for individuals who are passionate about live events, partnership management, and delivering exceptional customer experiences in the premium service arena.
As a company deeply embedded in the live entertainment ecosystem, OVG combines visionary development with operational excellence. Their focus spans beyond just facility management; they also excel in enhancing every aspect of live events, from premium hospitality to brand activations and cutting-edge digital engagement. This multifaceted approach delivers significant value to their venue partners and corporate sponsors alike.
The Partnership & Premium Services Coordinator role is a pivotal position within the OVG team, especially within the Greensboro property. This role involves managing client accounts meticulously, ensuring contract activation, fulfillment, and strategic oversight of corporate partner relationships. The position also includes managing budgets, maintaining partnership deliverables such as signage and promotional materials, and overseeing branding and activations during live events.
This position pays an hourly rate between $21.63 and $26.44, offering a competitive wage within the entertainment and venue management industry. Full-time employees enjoy comprehensive benefits, including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off consisting of vacation days, sick leave, and 11 recognized holidays.
Day-to-day responsibilities include executing contract deliverables, activating suite rentals and trade show booth sales, managing hospitality events tied to partner contracts, and fostering strong, ongoing relationships with corporate clients to ensure renewals and upsells. The coordinator also serves as a key liaison between premium clients and internal departments, including marketing, to implement effective communications and activation plans.
A successful candidate will thrive in a dynamic, fast-paced environment requiring strong organizational skills, effective communication, and genuine professionalism. The role requires availability during events, including nights, weekends, and holidays, to support successful event day operations. This opportunity is ideal for individuals who are passionate about live events, partnership management, and delivering exceptional customer experiences in the premium service arena.
Job Requirements
- College degree preferably in marketing or sports management or equivalent work experience
- Minimum of 1-2 years of experience in partnership activation or related field including sponsorship sales
- Marketing and promotions planning background
- Ability to effectively communicate both orally and written
- Proficient in Microsoft Word, Microsoft Excel, PowerPoint and Adobe Photoshop
- Ability to work nights, weekends and holidays
- Strong personnel management, communication, time management and organizational skills
- Proven ability to multi-task and manage projects on strict deadlines
- Excellent written and verbal skills
- Possess high degree of discretion and professionalism
- Professional image and demeanor
- Strong ability to work well with co-workers and supervisors in a team environment
Job Qualifications
- College degree preferably in marketing or sports management or equivalent work experience
- Minimum of 1-2 years of experience in partnership activation or related field including sponsorship sales
- Marketing and promotions planning background
- Ability to effectively communicate both orally and written
- Proficient in Microsoft Word, Microsoft Excel, PowerPoint and Adobe Photoshop
- Ability to work nights, weekends and holidays
- Strong personnel management, communication, time management and organizational skills
- Proven ability to multi-task and manage projects on strict deadlines
- Excellent written and verbal skills with correct use of punctuation and grammar
- Possess high degree of discretion and professionalism
- Professional image and demeanor
- Strong ability to work well with co-workers and supervisors in a team environment
Job Duties
- Responsible for overall day-to-day account management including contract activation and fulfillment, strategic direction and budget for assigned corporate partners
- Maintains all partnership deliverables for accounts assigned including signage, print, promotional, entertainment elements to ensure quality standards and client satisfaction
- Accountable for retention as well as one-off and upsell opportunities for new and existing partnerships including contract amendments and extensions
- Solicit and activate suite rentals and North Carolina High School Athletic Association trade show booth sales for property
- Responsible for the implementation of branding and activations during event days including digital signage, in-game features and fan engagement activations as per event requirements
- Reviews promotional concepts including evaluation and approval of promotional programs, rules, artwork, and in-market supporting media overseeing all aspects internally and externally
- Oversees logistics of all partner hospitality and contractual events
- Partner with Department Manager to develop and execute exclusive events for current premium members
- Build and maintain positive relationships with respective accounts and members to renew and extend premium seating contracts
- Prospect and execute meetings with influential business leaders in the greater Greensboro area
- Serve as an additional point of contact for premium clients and liaison for the premium department
- Fulfill member requests and questions providing prompt and professional communication
- Assist in maintaining member agreements and corresponding invoices including updates to contracts and account information as needed
- Support Suite Operation Team in setup, suite walks, cold push and other operational needs for successful event day execution
- Collaborate with marketing department on communications and activation needs for clients
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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