Partner Engagement Manager

Destination Augusta is a prominent organization dedicated to promoting and developing tourism in Augusta's River Region. With a strong focus on community collaboration and authentic visitor experiences, Destination Augusta works closely with local businesses, restaurants, retailers, and other tourism-related partners to foster economic growth and enhance the appeal of the region as a travel destination. As a key player in supporting the tourism economy, the organization strives to create engaging and memorable experiences for visitors while simultaneously providing valuable resources and benefits to local businesses. The team's commitment to innovation, community engagement, and strategic development ensures that Augusta continues to thrive as a vibrant and welcoming destination for travelers from all walks of life.

The Partner Engagement Manager at Destination Augusta plays a vital role in bridging the organization with Augusta's dynamic business community. This full-time, in-office position reports directly to the Director of Destination Experience and is an integral part of the Destination Development and Community Engagement team. The role is designed to foster strong relationships with locally owned restaurants, retailers, and visitor-facing businesses, enhancing the tourism economy through strategic partner outreach and service. Key responsibilities include managing experience trails and passes, developing rich itineraries, and supporting the launch of high-quality, authentic tourism products that reflect the unique culture and assets of the region. The Partner Engagement Manager also facilitates industry event participation and communications, ensuring that community stakeholders are well-informed and actively engaged.

This individual is tasked with maintaining detailed and accurate partner information using CRM systems and project management software, catalyzing promotional efforts, and serving as a knowledgeable resource for tourism partners and internal teams alike. Importantly, the role involves regular engagement with Augusta Experts, providing training and updates to help them stay informed about new tourism products and experiences. The position demands strong organizational skills, effective communication, and a proactive approach to problem-solving. Candidates should exhibit enthusiasm, a positive attitude toward community engagement, and the ability to work both independently and collaboratively. They should demonstrate proficiency in CRM and Microsoft Office tools and be familiar with platforms such as Monday.com or similar project management software.

This role offers an exciting opportunity for someone passionate about tourism, community engagement, and economic development. The Partner Engagement Manager will contribute meaningfully to Destination Augusta's mission by supporting authentic visitor experiences, maintaining robust tourism partner relationships, and driving initiatives that elevate Augusta's stature as a top travel destination. This position requires occasional in-town and regional travel, occasional evening and weekend assignments, and the physical ability to handle tasks such as lifting up to 50 pounds. With a preference for candidates holding a bachelor's degree in hospitality, business, or communications and at least two years of experience in partner relations, tourism, or hospitality, Destination Augusta values professionalism, dedication, and community spirit in all its team members.