Part Time/On call Restaurant Server (Embassy Suites Brier Creek, Raleigh NC)

Hilton is a premier global hospitality company renowned for its extensive reach across the lodging sector, catering to a diverse clientele ranging from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Established for nearly a century, Hilton has built a solid reputation for providing exceptional accommodation, high-quality service, premier amenities, and outstanding value, making it a favored choice for both business and leisure travelers worldwide. The company operates globally under multiple branded entities, each sharing a unified vision to fill the earth with the light and warmth of hospitality. Hilton's operations consistently emphasize remarkable guest experiences, backed by a dedicated team of employees committed to upholding these standards.

This job opportunity is to become a Food and Beverage Server within the Hilton organization, specifically designed to deliver excellence in guest service. The role involves working primarily during lunch and dinner shifts, including weekends and weekdays, requiring an individual who can take food and beverage orders by phone or in person efficiently. The server will be responsible for ensuring all orders comply with Hilton's food safety and quality standards while maintaining prompt and courteous service. This position is crucial in creating enjoyable dining experiences for guests by setting up orders timely, delivering food and beverages attractively and accurately, and processing payments through the Food and Beverage Point of Sale system following all cash, credit, and room charge procedures.

The role of a Food and Beverage Server at Hilton involves engaging with guests attentively throughout their dining process and maintaining organized, clean, and sanitary food and beverage service areas. Key responsibilities include setting up meeting and banquet rooms with necessary service items and ensuring that all equipment is stored properly. Servers must also demonstrate personal integrity, adhere to punctuality, and maintain a professional appearance by wearing a clean and pressed uniform with appropriate non-slip shoes for safety. New hires will undergo a comprehensive training and certification program to become proficient across various service areas like room service, banquets, and restaurant operations, aiming for full competency within 30 days. This position is part of a larger department and hotel team, representing not only Hilton’s high standards but also contributing to the global reputation of the Embassy Suites and Hilton Worldwide brands.

Working as a Food and Beverage Server at Hilton offers the chance to work in a dynamic, fast-paced environment with exposure to multiple facets of the hospitality industry. Servers must be physically capable of standing, walking, lifting moderate weights, and sustaining high levels of mental focus during shifts. The role also demands flexibility concerning work schedules with requirements to cover weekends and holidays. The work environment includes kitchen areas with potential exposure to heat and sharp tools, as well as dining areas where guests’ comfort and satisfaction are paramount. Hilton encourages dependability and offers a supportive environment where teamwork, respect for safety, and guest satisfaction are prioritized. Overall, the Food and Beverage Server role at Hilton is ideal for individuals passionate about hospitality, customer service, and contributing to a global leader in the hotel industry.