Part Time/Job Share Receptionist

TowneBank is a reputable financial institution deeply rooted in its hometown philosophy, focusing on providing exceptional banking services while committing to the social, cultural, and economic well-being of the community it serves. Established with the vision of creating a positive impact, TowneBank prides itself on its dedicated team of bankers who actively volunteer, serve on various local boards, and contribute their time and talents to the growth and support of local organizations. This community-oriented approach has positioned TowneBank as a leader in its market, not only by delivering reliable financial products and services but also by fostering strong relationships with its members and clients.

TowneBank has cultivated a culture centered on exquisite service for its members, which allows it to generate reasonable returns for its shareholders while ensuring a promising future for its employees. The bank emphasizes integrity, professionalism, and a warm, welcoming environment that reflects its values at every touchpoint.

The role available at TowneBank is integral to maintaining this customer- and member-centric approach. The position involves serving as the initial point of contact for members and visitors, ensuring they receive prompt, courteous, and helpful service. As a front-line ambassador, the candidate will be responsible for managing the department or branch’s main telephone switchboard, directing inquiries accurately, and assisting with various administrative duties. Familiarity with TowneBank’s locations, hours, and personnel is essential to answer routine questions effectively and contribute to a seamless member experience.

This position offers a dynamic work environment where multitasking, attention to detail, and professionalism are paramount. The candidate is expected to type memos, correspondence, and reports, assist with copy projects, and support the branch or department team in various daily operations. Adhering to federal laws and regulations, particularly related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA), is a critical component of the role. TowneBank values its employees’ adherence to compliance to ensure the safety and trust of its clients.

Moreover, the bank fosters a workplace culture that values excellent customer service and telephone communication skills, welcoming team members who demonstrate these competencies daily. TowneBank also encourages familiarity with computer programs such as Word and Excel to support administrative tasks efficiently. The physical demands of the job are reasonable, requiring occasional lifting and consistent use of visual acuity for data analysis and documentation preparation, with accommodations available for individuals with disabilities.

TowneBank is committed to equal employment opportunities and welcomes applicants from all walks of life, including protected veterans and individuals with disabilities. This role is an excellent opportunity for someone who thrives in a community-focused environment and wishes to grow professionally while making a meaningful contribution to their hometown bank and community.