Part Time Veterinary Receptionist (Care Coordinator) - Bear Valley Animal Hospital

PetVet Care Centers' Bear Valley Animal Hospital is a respected veterinary facility located in Apple Valley, California, dedicated to providing high-quality, compassionate care for pets in the local community. As part of the larger PetVet Care Centers network, which boasts more than 420 locally led hospitals and over 11,000 team members nationwide, Bear Valley Animal Hospital offers a supportive and collaborative environment where both pets and people receive the utmost attention. The hospital has earned a deeply rooted reputation for professional and compassionate veterinary services, catering primarily to cats and dogs, supported by a highly skilled and long-tenured staff committed to the health and well-being of every patient. PetVet Care Centers is known for its Culture of Care, emphasizing not only excellent care for animals but also the wellbeing and growth of its employees through local autonomy combined with national support, career mobility, and an inclusive workplace culture.

This role is for a Part Time Veterinary Receptionist (Care Coordinator) at Bear Valley Animal Hospital, a position integral to the success of this high-performing veterinary care team. The Care Coordinator serves as the frontline liaison between the hospital, pet owners, and veterinary staff, handling a variety of administrative and customer service tasks vital to smooth operations. This position is often also called a Veterinary Receptionist or Client Care Specialist within the veterinary industry. It demands a compassionate, patient, and organized individual who can handle in-person and phone interactions with pet owners, including during high-stress or emergency situations, while maintaining a professional and supportive demeanor.

The Care Coordinator manages lobby flow, keeps communication clear and efficient, schedules appointments and manages data entry in practice management software including billing and accounts. They assist with medication pickups, provide information about hospital services and products, handle retail sales, and maintain accurate records. The role also involves handling basic medical emergencies for pets and their owners to ensure safety and wellbeing at all times. Financial responsibilities include reconciling the cash drawer and performing end-of-day duties to ensure complete and accurate transactions.

This position offers a pay range of $17.50 to $19.00 USD per hour, and the schedule runs Monday through Saturday. Working at PetVet Care Centers means joining a team dedicated to the philosophy that "life is better with pets" and a culture focused on partnership, collaboration, and local medical autonomy. Employees at PetVet enjoy a nurturing environment that supports both their professional development and personal wellbeing. As part of this part-time role, you will contribute to an exceptional care experience where every pet, every client, every time is a priority. PetVet Care Centers is proud to be an equal opportunity employer, promoting diversity and inclusion in every aspect of employment and respecting the privacy and personal information of all team members and clients alike.