Part-Time Veterinary Assistant/Receptionist (Care Coordinator) - Smithfield Road Veterinary Hospital

PetVet Care Centers is a leading network of veterinary hospitals committed to delivering exceptional and compassionate care to pets and their owners. With more than 420 locally led hospitals and over 11,000 team members nationwide, including 1700+ veterinarians, PetVet Care Centers combines local autonomy with national support to empower each hospital to provide high-quality medical services. The company fosters a Culture of Care that prioritizes the wellbeing of both pets and team members, promoting career mobility, collaboration, inclusivity, and a supportive work environment. PetVet's mission is to improve the lives of animals and people by delivering the Ultimate Care Experience at every stage of a pet's life, celebrating the moments that matter most to pets and their families.

Smithfield Road Veterinary Hospital, located in Knightdale, North Carolina, is one of the community-focused hospitals within the PetVet network. Known for its collaborative team environment, high-quality veterinary medicine, and strong commitment to client and patient satisfaction, this hospital emphasizes best-in-practice care and supports the professional growth of its team members. The hospital strives to maintain a culture of integrity, local leadership, compassion, excellence, and personalized relationships with clients and patients alike.

The Part-time Veterinary Assistant/Receptionist (Care Coordinator) role at Smithfield Road Veterinary Hospital is a hybrid position that blends clinical support duties with front-desk administrative responsibilities. As a veterinary assistant, you will support licensed veterinarians and technicians by cleaning and maintaining medical equipment, feeding, grooming, exercising patients, preparing and sanitizing surgery suites, and restraining animals during exams and treatments. You will also conduct basic physical exams, perform laboratory tests, take radiographs, and assist with medication administration under the direction of licensed veterinary technicians.

As a receptionist, you will serve as the first point of contact for clients, managing lobby flow, scheduling appointments, handling inquiries about services and products, entering and managing data in the hospital's practice management software, and assisting with billing and financial transactions. This role requires excellent communication skills to ensure clients feel welcomed, informed, and comfortable leaving their pets in the hospital's care.

This part-time position involves working two days a week from 7:45 AM to 5:30 PM and every other Saturday from 7:45 AM to 12:30 PM. The ideal candidate will have prior experience as a veterinary assistant in a general practice setting, front desk/receptionist skills, and knowledge of common canine and feline vaccines. Spanish-speaking skills and experience assisting with surgery are considered valuable bonuses. Smithfield Road Veterinary Hospital offers a supportive team culture and opportunities for growth within the veterinary field, making this an excellent opportunity for those passionate about providing quality care to animals and delivering exceptional client service.