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Part-Time Veterinary Assistant/Receptionist (Care Coordinator) - Smithfield Road Veterinary Hospital
Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
inclusive work environment
team collaboration
Local leadership support
Job Description
PetVet Care Centers is a leading network of veterinary hospitals committed to delivering exceptional and compassionate care to pets and their owners. With more than 420 locally led hospitals and over 11,000 team members nationwide, including 1700+ veterinarians, PetVet Care Centers combines local autonomy with national support to empower each hospital to provide high-quality medical services. The company fosters a Culture of Care that prioritizes the wellbeing of both pets and team members, promoting career mobility, collaboration, inclusivity, and a supportive work environment. PetVet's mission is to improve the lives of animals and people by delivering the Ultimate Care Experience... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a veterinary assistant role
- experience in front desk or receptionist duties
- knowledge of common canine and feline vaccines
- ability to work part-time hours including weekends
- strong communication and customer service skills
- ability to perform physical tasks associated with animal care
- willingness to adhere to safety and wellness protocols
- ability to follow oral and written instructions accurately
Job Qualifications
- Previous experience working in a general practice veterinary assistant position
- front desk/receptionist experience
- knowledge of canine and feline vaccines
- strong communication and interpersonal skills
- ability to multitask and manage time effectively
- customer service orientation
- basic proficiency with practice management software
- willingness to learn and adapt in a fast-paced environment
- high school diploma or equivalent
Job Duties
- Provide compassionate care to all patients
- greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival
- triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's)
- calm and soothe anxious patients
- assist doctors and technicians with the administration of medications or with patient restraint
- perform laboratory tests and take radiographs
- operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines
- fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs
- feed patients as prescribed by the attending doctor or as the client has requested
- record appetites
- recognize and report any unusual conditions or abnormal behaviors
- communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
- educate clients about insurance, wellness, and medicinal plans
- maintain the cleanliness of the hospital each day, clean equipment, kennels, and facilities using chemicals and supplies
- bath and care for patients who stay overnight
- ensure that every animal released is clean and properly groomed prior to their release
- adhere to the hospital's safety and wellness regulations
- understand and carry out oral and written directions
- maintain accurate medical records
- show up for work regularly
- respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT)
- perform any other duties as assigned by the manager
- manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
- assists with medication pickups, inquiries, and provides information about services and products
- inputs and manages data in practice management software, including billing and accounts
- reconciles cash drawer and performs end-of-day duties for accurate financial transactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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