Part Time Support Lead - 8284 Providence Place

Five Below is a rapidly growing retail company that specializes in offering a wide variety of products priced at $5 or below. The company's mission is to provide a shopping experience that is fun, engaging, and accessible to all customers by offering the newest and coolest merchandise at unbeatable prices. With over 20,000 associates across multiple locations, Five Below has cultivated a vibrant culture centered on big ideas, energetic teamwork, and passionate customer service. Known for its unique store atmosphere and committed associate base, Five Below prioritizes a workplace environment where creativity, personal growth, and enjoyment are paramount. The company’s values and behaviors are collectively referred to as The Five Below Way, which guides all associates in delivering exceptional customer experience and operational excellence.

The role available is an hourly management position starting at $16.50 per hour. This position involves supporting the store leadership by overseeing daily store operations, driving sales, and fostering a positive team environment. The person in this role will ensure that all associates provide the B.E.S.T. (Bold, Engaging, Service-oriented, Timely) customer service experience, which results in a fast and friendly checkout process for each guest. This manager will train and motivate crew members, assist in the organizing and stocking of merchandise, and act as Manager on Duty as necessary, taking full responsibility for the store including staff management and urgent issue resolution. Additionally, the manager is responsible for opening and closing procedures, including cash handling, securing the premises, and setting alarms to guarantee smooth and safe store operations.

This role is crucial in supporting the onboarding and training of new associates, helping them master company policies, product details, and operational tasks. The manager will actively seek opportunities to increase sales by optimizing merchandising strategies and staff performance. Working collaboratively with store leadership, the manager will also partner in merchandising procedures and maintaining the overall presentation of the store through activities such as World Recovery. To maintain store standards, this role will entail performing basic store maintenance duties including cleaning and stock room organization. Flexibility in scheduling is important as this position requires availability for day, evening, weekend shifts, and potentially overnight shifts or travel as needed. Candidates must be capable of physical tasks such as moving merchandise, climbing ladders, and standing for extended periods to effectively support all operational needs. Five Below is an equal opportunity employer committed to diversity and inclusion, providing accommodations to qualified individuals with disabilities. This position offers a dynamic work environment where the ability to multi-task, communicate effectively, and remain composed under pressure is highly valued.