Part Time - Student Learning Facilitator I - Front Desk Receptionist

Rio Salado Community College is part of the Maricopa County Community College District, which is among the largest community college systems in the nation. Boasting 10 individually accredited colleges and 31 satellite locations, the district serves a diverse student population across the Greater Phoenix area. Rio Salado Community College, specifically, is known for its commitment to providing flexible and accessible education opportunities aimed at fostering student success. Emphasizing inclusivity and community-building, the college embraces a student-first approach, offering affordable tuition and zero rejection policies that support lifelong learning and workforce development. The college prides itself on being a vital contributor to the local economy by training students for career readiness and supporting one out of every 28 jobs in Maricopa County.

The Part-Time Student Learning Facilitator I - Front Desk Receptionist role at Rio Salado Community College’s Tutoring Department is a temporary position designed for individuals passionate about student support services. This role is essential in providing front-line service to students, faculty, and visitors at the Tempe Tutoring location. The position requires a physically present individual who can manage the front desk operations with professionalism and a high level of customer service. Responsibilities include answering phone calls and emails, scheduling tutoring appointments, assisting students in connecting with tutors either in-person or online, and providing basic technical support such as helping with virtual meeting log-ins and system navigation. In addition, the role involves administrative tasks such as maintaining accurate records, organizing data, filing, and keeping the tutoring area clean and orderly.

This position is part-time with flexible hours ranging between 5 to 19.5 hours per week, including evenings and weekends, offering an hourly wage ranging from $14.70 to $22.00 based on experience. Given its temporary nature, the role is not eligible for benefits but offers a valuable opportunity to gain experience in an academic support environment, particularly for individuals seeking to contribute positively to a vibrant educational community. The ideal candidate possesses strong communication skills, is detail-oriented, self-motivated, and able to provide technical and academic support with a courteous and helpful demeanor.

This role provides a unique opportunity to engage directly with diverse students and staff, facilitating their learning experience and contributing to the overall educational mission of Rio Salado Community College and the Maricopa County Community College District. The position is an excellent fit for detail-oriented individuals who enjoy multitasking and who thrive in dynamic environments. The ability to provide technology support and guide students through digital learning platforms enhances the role's impact, making it relevant in today’s increasingly virtual educational landscape. Positions like this play a crucial role in supporting student retention and success by creating welcoming and efficient support services that address student needs effectively.