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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
flexible schedule
Employee Discounts
inclusive work environment
opportunities for learning and development
supportive team culture
potential for career advancement
Job Description
Aztec Shops Ltd. is a well-established retail and hospitality company affiliated with San Diego State University, offering a diverse range of services and products to support the university community. Operating multiple venues including dining, retail stores, and coffee shops, Aztec Shops is dedicated to providing excellent customer experiences while fostering a collaborative and inclusive work environment. Known for its commitment to diversity, equity, and inclusion, the company maintains a respectful culture that embraces open communication and mutual respect amongst employees and customers alike. Aztec Shops ensures compliance with all federal, state, and local laws, including the California Fair Chance Act,... Show More
Job Requirements
- High school diploma or general education development (GED) degree equivalent is required
- related experience and/or advanced training or any equivalent combination of education and experience may be substituted
- strong communication and interpersonal skills are required
- food handler certificate from the County of San Diego preferred
- must be able to read, write and understand English
- requires the ability to follow verbal and written instructions, guidelines and objectives
- ability to effectively communicate with customers and employees
- requires good voice quality that is conversational and professional
- ability to apply basic math concepts such as calculating discounts, portions, percentages, and volume
- must be able to apply common-sense understanding to carry out general written or oral instructions
- must be able to multi-task, prioritize work and pay attention to detail
- must be able to utilize a computer
- requires the ability to use a variety of office machines and food service equipment
- must have the ability to talk and hear
- must be able to operate food service equipment such as slicers, mixers, knives, ovens, and steamers
- able to move, lift, or carry heavy objects or materials up to 50 pounds
- candidates must be available to work a flexible schedule including opening, mid-day, closing, night shifts, weekends, and holidays
Job Qualifications
- High school diploma or GED equivalent
- related experience or advanced training is preferred
- strong communication and interpersonal skills
- ability to read, write and understand English
- effective verbal communication skills
- ability to follow verbal and written instructions
- basic math skills including calculating discounts and percentages
- ability to multi-task and prioritize
- manual dexterity to utilize computers and food service equipment
- ability to operate various kitchen and office machinery
- physical ability to stand for prolonged periods and lift up to 50 pounds
- ability to maintain professional appearance and communicate clearly
- willingness to learn and pass barista certification with a score of 90% or better
Job Duties
- Welcomes and connects with every customer to provide excellent customer service
- discovers customer needs and appropriately suggests products to enhance service and meet sales goals
- assists customers in selection and purchase of specialty coffee beverages and whole bean sales if applicable
- responds to customers' needs and says thank you to every customer
- demonstrates 'just say yes' behavior when taking care of customer needs
- maintains quality store operations
- prepares a variety of customer beverage orders such as espresso drinks and coffee of the week to Starbucks standards
- follows store policies and procedures for operational flow at each station
- performs cleaning tasks in accordance with duty rosters and cleaning standards and works as a team player
- presents oneself professionally and demonstrates clear communication by using star skills with all customer and partner interactions
- follows standards for merchandising, stocking, rotating and storing all products
- performs equipment maintenance in accordance with preventive maintenance checklist
- follows cash handling and register procedures
- follows inventory stocking and recording guidelines
- learns and demonstrates creating the Starbucks Experience
- learns and demonstrates all performance standards by completing initial store training and passing barista certification with a score of 90% or better
- learns seasonal Starbucks promotional drinks and merchandise
- complies with all company policies and federal, state, and local laws regarding employment, safety, and health
- performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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