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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
Vinarosa Resort & Spa is a premier luxury resort destination known for its exquisite accommodations, picturesque surroundings, and exceptional guest services. Located in a stunning setting, the resort offers a comprehensive range of amenities, including multiple distinguished restaurants, bars, lounges, and event venues. Managed by Ensemble Hospitality, Vinarosa Resort & Spa upholds a reputation for delivering impeccable hospitality experiences that combine elegance, comfort, and attentive service. With a commitment to inclusivity and diversity, the resort fosters a collaborative culture that values teamwork, professionalism, and guest satisfaction. As a well-established and respected entity in the hospitality industry, Vinarosa Resort & Spa... Show More
Job Requirements
- Ability to stand and walk for extended periods
- Ability to carry service trays and perform repetitive motions
- Ability to lift up to 25 pounds
- Flexible availability including evenings, weekends, holidays, and special events
- High school diploma or equivalent preferred
- Previous experience in a luxury hospitality environment is a plus
- Must comply with state and federal regulations on alcohol service
- Must adhere to all food safety, sanitation, and hygiene standards
Job Qualifications
- Previous restaurant or hotel service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask while maintaining attention to detail
- Basic knowledge of wine, spirits, and food pairings preferred
- Comfort using POS systems and handling transactions accurately
- Commitment to service excellence and guest satisfaction
Job Duties
- Provide warm, professional, and attentive service to all guests in accordance with luxury hotel standards
- Demonstrate thorough knowledge of food, beverage, wine, and cocktail offerings, including ingredients and preparation
- Accurately take and enter guest orders using the property POS system
- Deliver food and beverages with correct timing, presentation, and service etiquette
- Monitor service pacing to ensure a smooth and enjoyable dining experience
- Execute upselling techniques to enhance guest experience and increase check averages
- Maintain clean, organized tables, service stations, and dining areas throughout service
- Follow proper cash handling, credit card processing, and tip reporting procedures
- Adhere to responsible alcohol service guidelines and verify guest identification as required
- Comply with all food safety, sanitation, and hygiene standards
- Assist with opening, closing, and side work duties including mise en place and breakdown
- Communicate effectively with kitchen, bar, and support teams to ensure service accuracy
- Respond promptly and professionally to guest concerns, escalating when appropriate
- Support banquet and event service as needed based on business demands
- Demonstrate professionalism, integrity, and accountability at all times
- Maintain a guest-first mindset with ownership of service recovery
- Communicate calmly and respectfully in fast-paced or high-pressure situations
- Collaborate effectively with teammates across departments
- Uphold appearance, grooming, and conduct standards consistently
- Show adaptability and willingness to support changing operational needs
- Take pride in delivering detail-driven hospitality experiences
- Contribute positively to a culture of trust, respect, and teamwork
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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