Part Time Server - Cambria Hotel Portland

Portland, ME, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $11.00 - $18.50

Work Schedule

Rotating Shifts

Weekend Shifts

Night Shifts

Benefits

Medical Insurance with Company-Funded HRA

Dental Insurance

Vision Insurance

flexible spending accounts

Wide-Array of Supplemental Insurance Offerings

Paid Time Off Programs

Employee assistance program

401K Plan - Traditional & Roth Options with Employer Match

Hotel Discount Travel Program for Associates & Family

Exclusive Associate Discounts - Travel, Entertainment, & Retail

Training and development programs

Career advancement opportunities

Job Description

Cambria Hotel Portland, a Colwen Hotels Property, is a distinguished hotel located in the heart of Portland. Known for its upscale amenities and commitment to customer satisfaction, Cambria Hotel Portland is part of the Colwen Hotels family, which emphasizes delivering exceptional hospitality experiences across its properties. The hotel blends contemporary style with warmth, making it a popular choice for both business travelers and tourists. As a hospitality-focused establishment, the hotel prides itself on maintaining high standards of service and comfort, ensuring every guest’s stay is memorable and enjoyable. Colwen Hotels, as an employer, fosters a work environment that values teamwork, diversity, and career growth, offering its employees ample opportunities to develop professionally while providing excellent service to guests.

The Cambria Hotel Portland is currently seeking experienced and friendly Part Time Servers to join their dynamic restaurant team. This role is essential as servers are often the face of the restaurant, providing the primary interactions between the hotel’s culinary offerings and its guests. In this position, the successful candidate will be required to engage with guests in a welcoming and upbeat manner while efficiently taking and delivering food and beverage orders. The role demands quick thinking, a positive attitude, and excellent interpersonal skills to ensure guests receive memorable dining experiences. Servers must have an in-depth knowledge of the menu and be capable of answering any guest queries while ensuring food quality and satisfaction. This part-time role offers flexibility in scheduling, including working nights, weekends, and holidays, catering to individuals seeking a balance between work and other commitments. The Cambria Hotel Portland team encourages those who are passionate about customer service and hospitality to apply, promising a supportive environment where employees can thrive and grow within the Colwen Hotels brand.

Job Requirements

Must be at least 18 years of age
High School Diploma or equivalent preferred
Previous experience as a server preferred
Ability to work 7-day rotational schedule, including nights, weekends and holidays
Excellent interpersonal and customer service skills
Ability to operate point-of-sale system
Ability to work quickly and efficiently
Organizational and time management skills
Ability to work with a team
Ability to maintain personal hygiene

Job Qualifications

Excellent interpersonal and customer service skills
Ability to operate point-of-sale system
Ability to work quickly and efficiently
Organizational and time management skills
Ability to work with a team
Ability to maintain personal hygiene
Must be at least 18 years of age
High School Diploma or equivalent preferred
Previous experience as a server preferred
Ability to work 7-day rotational schedule, including nights, weekends and holidays

Job Duties

Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting using guest name whenever possible
Take food and beverage orders and deliver to the kitchen
Deliver food, beverages, condiments, and other requested items
Answer questions regarding the menu
Maintain knowledge of all menu items and composition
Ensure that food is prepared correctly and to the guest's satisfaction
return incorrect or improperly cooked items to the kitchen
Collect plates and clear table as guests finish their meal
Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies
Clean designated areas in accordance with defined procedures
Ensure sideboards are adequately stocked
Set tables to standards, and ensure that all items are clean and in good repair
Prepare guest checks and collect payment
Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
Perform other related duties as assigned, may be required to perform a variety of duties in multiple departments during a shift