Part Time Server

Spokane, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $21.30

Benefits

Competitive salaries

Professional Development

Training

personal coaching

education loan assistance

scholarships

Financial and legal services

Team member discounts

Health and wellness resources

Job Description

MBK Senior Living is a reputable senior living provider dedicated to enhancing the quality of life for its residents by fostering a supportive and dynamic community environment. With more than 30 years of experience, MBK Senior Living operates 35 Independent Living, Assisted Living, and Memory Care communities throughout the Western United States. Recognized as one of the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work" since 2017, MBK Senior Living is committed to excellence in care, hospitality, and employee development. The company embodies the Japanese principle of Yoi Shigoto, meaning "good, quality work," which reflects in its deep commitment to building trust, exceeding expectations, and enriching lives of residents and team members alike.

The part-time Server role at MBK Senior Living plays a pivotal role in delivering an exceptional dining experience tailored to the unique needs and preferences of senior residents. This position offers variable shifts, including weekends, and pays $21.30 per hour, making it an attractive opportunity for individuals seeking flexible employment within a service-oriented, compassionate environment. Servers are responsible for ensuring that dining services not only meet high standards of quality and efficiency but also contribute to a welcoming and respectful community ambiance.

In this role, the Server will take accurate food orders and serve appetizing, visually appealing meals to residents, their families, and guests. They are expected to uphold impeccable table etiquette, such as serving from the left and clearing dishes between courses, to maintain a refined dining environment. The Server will engage with residents in a courteous and friendly manner, assist with menu selections, and attend to their individual needs to create a personalized dining experience. Understanding residents’ dietary restrictions and preferences, as outlined in their care plans, is critical to ensuring safety and satisfaction.

Additional responsibilities include tracking resident meal attendance and promptly informing team members for safety checks when residents are absent. The Server will help create a pleasant atmosphere by greeting and seating residents, especially welcoming newcomers, and managing room service meals when required. Maintaining cleanliness and sanitation of the dining areas, including tables, chairs, and serving stations, is essential, along with following all food safety protocols.

The role also encompasses support tasks such as setting up and resetting tables, restocking dining supplies, handling deliveries, washing dishes, and assisting kitchen staff as needed. A key part of the Server’s duties is promoting the community through professional behavior, appropriate grooming, and positive interactions, embodying MBK’s core values and commitment to teamwork and open communication. Safety and regulatory compliance remain paramount, and all actions must align with federal, state, and company policies.

This position encourages personal and professional growth within a nurturing environment supported by mentorship and development programs. MBK Senior Living offers a vibrant workplace culture centered on hospitality, enriched by benefits for full-time employees, including medical, dental, vision coverage, 401k matching, childcare assistance, and flexible spending accounts. The company values diversity and equal opportunity, inviting applicants from all backgrounds to be part of a team dedicated to making an impactful difference in the lives of seniors.

Job Requirements

Must be 18 years or older or have a proper work permit and authorization documentation
Must complete required background clearances, health screening, and provide negative TB test results within 7 days of employment (must be within the last 6 months)
Basic counting skills as required by the position (tracking meals/residents, etc.)
Must have excellent communication skills, including the ability to speak, write, understand, and read English
Must be able to operate standard serving equipment (salad bar/heating cart, trays, etc.)
Must possess the ability to always deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public
Must meet and maintain all state-specific regulatory requirements, such as Food Handler Certification
Must be mobile and able to perform physical requirements of the job, including standing for prolonged periods, walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion
Able to move intermittently throughout the workday and in the community
Ability to lift and carry up to 50 pounds, and push up to 250 pounds, as necessary
Reasonable accommodations will be provided in accordance with applicable federal, state, and local laws

Job Qualifications

High school diploma or equivalent (GED) highly preferred
Exposure to restaurant operations or the ability to learn
Excellent communication skills, including the ability to speak, write, understand, and read English
Ability to operate standard serving equipment such as salad bar, heating cart, trays
Ability to always deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public
Must meet and maintain all state-specific regulatory requirements, such as Food Handler Certification

Job Duties

Deliver exceptional dining service by taking accurate food orders and serving appetizing and visually appealing meals to residents, family members, and guests in a professional, efficient, and courteous manner
Uphold a high standard of table etiquette by serving from the left, clearing dishes between courses, and resetting tables for subsequent service to ensure complete customer satisfaction
Engage with residents in a friendly and courteous manner, assisting with their meal and menu selections, and attending to their dining needs, as necessary or requested
Review and adhere to residents' dietary needs, restrictions, and preferences as outlined by the Supervisor and in their care plan
Track resident meal attendance and communicate with the designated team members in a timely manner for a safety check on absent residents
Create a welcoming atmosphere by ensuring all residents are properly and promptly greeted and seated, with special attention given to integrating new residents
Deliver meals to and retrieve trays from residents' rooms after meal service, as required, for those who opt for room service
Ensure a clean, sanitary dining area, including tables, chairs, and serving stations, and fully comply with all food safety handling and service protocols
Clean the dining area, set up and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies, ensuring proper storage and inventory of food and condiments (i.e., pull old items, restock sugars, salt, pepper, ketchup, etc.)
Assist in breaking down deliveries, putting away stock, washing dishes, as needed to support overall kitchen and dining services
Aid in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards
Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience
Promptly report any safety or equipment issues to the Supervisor
Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures
Understand and comply with Federal, State, and local regulations, and company policies and procedures concerning the department
Promote and lead with a spirit of teamwork and open communication through consistent mentoring, coaching, and recognition program utilization, in alignment with MBK principles and core values
Perform other duties as assigned or directed by Lead, Supervisor, Director of Dining Services, or designee