Part Time Server

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $7.25

Job Description

Sheraton New Orleans Hotel, part of the globally recognized Marriott International portfolio, is nestled in the heart of New Orleans, Louisiana at 500 Canal Street. Established as a landmark hospitality establishment since 1937, Sheraton prides itself on being a place where people gather and connect, creating memorable experiences through exceptional service. With over 400 communities worldwide, Sheraton Hotels & Resorts have built a reputation for welcoming guests with warmth and providing an environment where both guests and associates feel a strong sense of belonging. Marriott International, the parent company, is dedicated to fostering diversity and inclusion, ensuring equal opportunities for all associates regardless of background. The hotel's rich cultural environment combines the vibrant spirit of New Orleans with Marriott's global standards of excellence, offering a blend of history, comfort, and modern amenities.

The Guest Service Expert position at Sheraton New Orleans Hotel is a vital part-time, non-management role under the Food and Beverage & Culinary category. This role is designed to create an engaging and memorable experience for the guests beyond merely serving food and drinks. Guest Service Experts play a dynamic role that includes setting tables, communicating efficiently with the kitchen staff, interacting and serving guests in a professional and courteous manner, and maintaining cleanliness in their designated areas. This role requires physical stamina and a hands-on approach, as it involves standing, walking, and moving across varying surfaces and lifting objects up to 50 pounds with assistance.

The Guest Service Expert is not only responsible for delivering quality guest service but also for ensuring compliance with company policies in safety, hygiene, and professional presentation. This includes upholding personal appearance standards, wearing the appropriate uniform, and conveying effective communication at all times. The job requires attention to detail and a proactive mindset to anticipate guest needs and respond accordingly. Open availability is preferred to meet the diverse scheduling needs of the hotel. The position offers a competitive hourly wage starting at $7.25.

This role is ideal for individuals with a passion for hospitality who seek to be part of an internationally acclaimed brand while contributing to unforgettable guest experiences. Experience in the hospitality or food service industry is preferred but not mandatory, making this a great opportunity for new entrants to the field or those seeking to build a career in hospitality. Sheraton encourages employees to develop and thrive within a collaborative team that values cultural diversity and personal growth. Join Sheraton New Orleans Hotel to be where you can do your best work, belong to an amazing global team, and become the best version of yourself in a vibrant, supportive environment.

Job Requirements

  • open availability preferred
  • 1 year of experience preferred
  • ability to stand, sit, or walk for extended periods
  • capable of moving and lifting objects up to 25 pounds unassisted and 50 pounds with assistance
  • ability to read and visually verify menu information
  • adherence to company policies and procedures

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • less than 1 year of related work experience in hospitality or customer service
  • strong communication skills
  • ability to provide courteous and professional service
  • basic knowledge of safety and hygiene standards

Job Duties

  • set tables for guests
  • communicate effectively with kitchen staff
  • interact and serve guests courteously
  • clean work areas and supplies
  • manage menu information
  • stand, sit, or walk for extended periods
  • move, lift, carry, push, pull objects as required

Job Criteria

Experience

Entry Level (1-2 years)


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