Part-Time Senior Program Specialist: Contract Classes

Anaheim, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $22.94 - $29.28

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Retirement Plan

deferred compensation plan

Ability to contribute pre-tax earnings

CPR and first aid training

Flexible work schedule

Part-time employment benefits

Professional development opportunities

Job Description

The City of Anaheim Community Services Department is dedicated to enriching the lives of residents through a wide range of recreational and community programs. Anaheim, a vibrant city located in California, is known for its commitment to fostering community engagement, promoting healthy lifestyles, and providing diverse recreational opportunities for all age groups. The Community Services Department plays a pivotal role in delivering these experiences by organizing numerous programs, classes, and special events throughout the year. These initiatives help strengthen community ties and enhance the quality of life for Anaheim residents.

The Community Services Department is currently seeking a Senior Program Specialist for its Contract Classes Program. This is a part-time, year-round role averaging approximately 30 hours per week, with some weekends, evenings, and holiday hours required. The position does not guarantee a minimum number of hours, making it ideal for professionals looking for flexible scheduling within a stable municipal environment. The Senior Program Specialist will work under minimal supervision and will be entrusted with a variety of responsibilities that are critical to managing and coordinating recreation contract classes.

The role requires the specialist to handle administrative coordination of contract classes, which includes entering course and instructor data into the CivicRec software, reserving facilities, processing instructor payments, and drafting and managing instructor contracts and insurance documentation. This position also involves seeking out new and innovative class offerings to ensure the program remains vibrant and engaging for residents. The Senior Program Specialist will conduct class visitations and evaluations to maintain quality standards and prepare promotional content for classes and camps across social media platforms. Additionally, involvement in producing the quarterly Activity Guide, processing scholarship applications, initiating refunds, and acting as a marketing ambassador at community events are essential parts of this role.

Moreover, the role includes supervising subordinate staff and volunteers, coordinating program operations at multiple sites, managing records, and maintaining positive relationships with the public and various department stakeholders. The position demands a high level of customer service and effective communication skills, as it represents the city in direct contact with patrons and community members. Safety oversight, including the ability to administer basic first aid and CPR, is also a vital responsibility within this role.

With a focus on compliance, the Senior Program Specialist will ensure adherence to federal, state, and local regulations related to recreation programs and facility use. This position requires the individual to organize events, coordinate marketing and publicity efforts, maintain program supplies, and oversee facility preparations for community use. Overall, this role is integral to supporting the development and execution of high-quality recreation services for Anaheim's diverse community, contributing to the department’s mission of promoting a healthy and engaged citizenry.

Job Requirements

Possession of a valid California Driver's License by date of appointment
possession of a current tuberculosis clearance slip by date of appointment
fingerprinting at time of hire as required for employees with direct contact with minors
two years of journey level experience related to recreational programs including supervision
ability to administer basic first aid and CPR
strong organizational and communication skills
ability to work part-time averaging 20-30 hours per week
must be able to work some evenings, weekends, and holidays as required

Job Qualifications

Two years journey level experience related to recreational program to which assigned, including supervision of employees and volunteers
experience in employee and volunteer supervision and recreation/community facility site management
knowledge of basic principles of employee and volunteer supervision and training
knowledge of principles, practices, and service delivery needs related to assigned program areas
knowledge of procedures for overseeing, planning, implementing, and maintaining a variety of recreation and leisure activities and programs
knowledge of applicable Federal, State, and local laws, regulations, codes, and guidelines related to program areas and facilities
knowledge of recreation site management and oversight, safety principles and practices including basic first aid and CPR
knowledge of public relations techniques
knowledge of record keeping, cash handling, report preparation, and business arithmetic
knowledge of modern office practices and computer applications
knowledge of English usage, spelling, vocabulary, grammar, and punctuation
ability to plan, oversee, implement, and coordinate assigned recreation program operations and staff
ability to plan and prepare recreation activities, reports, and materials
ability to monitor program budgets
ability to interpret and apply applicable policies and regulations
ability to work independently while supervising facilities and user groups
ability to provide courteous assistance to facility patrons
ability to handle rescues, medical emergencies, and injuries calmly including basic first aid and CPR
ability to maintain facilities and equipment in clean, safe, and secure manner
ability to learn and operate department software systems
ability to operate modern office equipment
ability to maintain accurate logs and records
ability to communicate effectively in person and in writing
ability to establish and maintain positive working relationships

Job Duties

Assist the Community Services Coordinator with contract recreation class programming
enter course and instructor information into the CivicRec software program
solicit reviews and offer recommendations for new contract class proposals
prepare, process, and track instructor contracts and instructor insurances
perform class visitations and evaluations
compile evaluation/survey results
prepare content to advertise classes and camps through various social media platforms
assist in the production of the quarterly Activity Guide
process Anaheim Community Foundation Scholarship applications
recruit and conduct orientations for new contract recreation instructors
prepare instructor payments and miscellaneous reports
provide program information to the public via telephone, front counter, mail, and emails
assist in general event planning
plan, organize, implement, lead, and assist in one or more recreation programs, activities, and/or systems at one or multiple sites
assist in ordering supplies and materials for projects and activities
assist in the recruitment and selection of staff and volunteers
provide training, orientation, and guidance to assigned staff
monitor facility use and assist in the supervision and preparation of the facility and amenities for patron use
train staff and volunteers in work methods and relevant safety precautions
act as a City representative to patrons and the general public
document all incidents involving injury, behavioral problems, or any unusual events
update and implement policies and procedures for assigned programs and facilities
participate in ensuring compliance with relevant permitting and licensing laws
ensure the safety of the public and staff by inspecting, patrolling, monitoring, and instructing on safe use of program facilities
assist and participate in recreation services special events
develop and prepare brochures, flyers, newsletters, and other materials
maintain positive working relationships with co-workers, other departments, and outside agencies
administer basic first aid and adult and/or child CPR as necessary
recruit, train, direct, evaluate, and supervise subordinate staff and volunteers
supervise, coordinate, and evaluate recreational programs
organize a variety of tasks including tracking program information and preparing reports
order and maintain program supplies and equipment
prepare, understand, and interpret instructions, policies, and procedures
respond to citizen requests and complaints
provide information, referral, and assessments
coordinate emergency assistance and transportation programs
serve as liaison to community committees
create advertising contacts and mailing lists
reserve facilities, process registrations, cancel courses, and notify patrons and staff
prepare community center calendars
assist in website maintenance and channel updates
assist in fundraising activities
maintain high levels of customer service and professionalism
perform related duties as required