Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
401k retirement plan with vested employer match
Employee and spouse or legal partner free laser hair removal services
Commission opportunities
Career advancement opportunities
Job Description
Milan Laser Hair Removal is a leading nationwide laser hair removal provider, known for its commitment to quality and client satisfaction. Operating over 400 locations across more than 38 states, the company has positioned itself as a premier brand in the beauty and aesthetics industry. Milan Laser Hair Removal differentiates itself by exclusively using top-of-the-line lasers operated by licensed medical professionals, ensuring safe, effective treatments for its clients. Their unique Unlimited Package™ guarantees results for life, highlighting their confidence in delivering consistent and lasting outcomes. With ambitious plans for further national expansion, Milan Laser Hair Removal offers a dynamic and growth-oriented work environment.
This role is a part-time Sales Receptionist position based in Washington (Odenton), MD, offering $20.00 per hour with the potential for monthly bonuses. The job requires working around 21-22 hours per week, scheduled across three rotating days per week. The schedule alternates between Monday-Wednesday one week and Thursday-Saturday the next. As a Sales Receptionist, you will be an integral part of the clinic’s customer service and sales operations. Your primary responsibility is to engage with clients, ensuring they receive exceptional service and fostering long-term relationships that drive sales growth and loyalty.
The ideal candidate will oversee all front desk and administrative functions, including managing incoming calls, scheduling appointments, and maintaining accurate client records. There is also an operational aspect to the role which involves supporting clinical staff by assisting with treatment room maintenance and helping clients navigate the clinic experience. Collaboration with the clinic team is essential to meet monthly sales goals and to contribute to a positive and efficient work environment.
Success in this role requires excellent communication skills, both verbal and written, along with a proactive and independent work ethic. You will be expected to demonstrate teamwork, maintain client confidentiality, and show a passion for the aesthetics industry. Flexibility to work evenings and weekends as needed is also important to support the clinic’s operational needs. Beyond routine tasks, you may be assigned additional duties to support broader organizational goals, reflecting the company’s emphasis on teamwork and adaptability.
Milan Laser Hair Removal not only values high standards in service delivery but also invests in its employees through competitive compensation, commission opportunities, and career advancement prospects. Benefits for this position include a 401k retirement plan with an employer match that vests immediately, free laser hair removal services for the employee and their spouse or legal partner, and the chance to earn commissions in addition to the hourly wage. Working with Milan means joining a company that is deeply committed to diversity, equity, and inclusion, welcoming candidates from all backgrounds while offering a supportive and rewarding workplace.
This role is a part-time Sales Receptionist position based in Washington (Odenton), MD, offering $20.00 per hour with the potential for monthly bonuses. The job requires working around 21-22 hours per week, scheduled across three rotating days per week. The schedule alternates between Monday-Wednesday one week and Thursday-Saturday the next. As a Sales Receptionist, you will be an integral part of the clinic’s customer service and sales operations. Your primary responsibility is to engage with clients, ensuring they receive exceptional service and fostering long-term relationships that drive sales growth and loyalty.
The ideal candidate will oversee all front desk and administrative functions, including managing incoming calls, scheduling appointments, and maintaining accurate client records. There is also an operational aspect to the role which involves supporting clinical staff by assisting with treatment room maintenance and helping clients navigate the clinic experience. Collaboration with the clinic team is essential to meet monthly sales goals and to contribute to a positive and efficient work environment.
Success in this role requires excellent communication skills, both verbal and written, along with a proactive and independent work ethic. You will be expected to demonstrate teamwork, maintain client confidentiality, and show a passion for the aesthetics industry. Flexibility to work evenings and weekends as needed is also important to support the clinic’s operational needs. Beyond routine tasks, you may be assigned additional duties to support broader organizational goals, reflecting the company’s emphasis on teamwork and adaptability.
Milan Laser Hair Removal not only values high standards in service delivery but also invests in its employees through competitive compensation, commission opportunities, and career advancement prospects. Benefits for this position include a 401k retirement plan with an employer match that vests immediately, free laser hair removal services for the employee and their spouse or legal partner, and the chance to earn commissions in addition to the hourly wage. Working with Milan means joining a company that is deeply committed to diversity, equity, and inclusion, welcoming candidates from all backgrounds while offering a supportive and rewarding workplace.
Job Requirements
- High school diploma or equivalent
- Administrative and/or sales experience preferred
- Exceptional communication skills, both written and verbal
- Ability to demonstrate initiative and work independently
- Works well in a team environment
- Ability to maintain highly confidential information
- Ability to use a computer and sales software
- Ability to display a passion for the aesthetics industry
- Willingness to work weekends and evenings as needed
Job Qualifications
- High school diploma or equivalent
- Administrative and/or sales experience preferred
- Exceptional communication skills, both written and verbal
- Ability to demonstrate initiative and work independently
- Works well in a team environment
- Ability to maintain highly confidential information
- Ability to use a computer and sales software
- Ability to display a passion for the aesthetics industry
- Willingness to work weekends and evenings as needed
Job Duties
- Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
- Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
- Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
- Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
- Efficiently complete clinic operational tasks with minimal direction
- Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
- Assist with cleaning the treatment rooms and help clients to their rooms
- Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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