Part-Time Sales Receptionist

Providence, RI, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $20.00

Work Schedule

Rotating Shifts

Benefits

401k retirement plan with vested employer match

Employee and spouse or legal partner receive free laser hair removal services

Commission opportunities

Career advancement opportunities

Job Description

Milan Laser Hair Removal stands as one of the nation's premier providers of laser hair removal services. Renowned for excellence and industry-leading quality, Milan Laser Hair Removal offers treatments solely using top-of-the-line laser technology. Every procedure is conducted by licensed medical professionals who prioritize both safety and efficacy. The company has cultivated a reputation for delivering exceptional results, backed by their exclusive Unlimited Package™ that guarantees clients lasting results for life. With an impressive network exceeding 400 locations spread across more than 38 states, Milan Laser Hair Removal is on an ambitious path to expand into a national brand, offering ample growth opportunities for dedicated team members. This makes it an exciting and dynamic time to become part of the Milan team.

The current opportunity is for a Part-Time Sales Receptionist position based in Mansfield, Massachusetts. The role offers competitive remuneration starting at $20.00 per hour with potential monthly bonus incentives. This part-time employment entails working approximately 19 to 21 hours per week with a rotating schedule of three days, ensuring flexibility and balance. The Sales Receptionist will serve as a vital member of the clinic’s frontline team, responsible for delivering outstanding client service, managing administrative front desk functions, and supporting sales initiatives. The individual in this role will be instrumental in enhancing client engagement, fostering long-term relationships, and contributing to the achievement of the clinic's sales targets.

In this position, the Sales Receptionist will oversee all operational aspects of the front desk, including managing incoming communications, coordinating appointments, and maintaining accurate client records. Additionally, the role involves supporting medical staff with treatment room preparation and upkeep, ensuring a clean and welcoming environment for every client. Collaboration with the clinic’s medical and sales team is a key part of the role, aimed at driving collective success and meeting monthly sales goals. Strong communication skills and the ability to independently manage responsibilities are essential. The successful candidate will be passionate about the aesthetics industry and motivated to create a positive customer experience. This role offers an excellent entry into the fast-growing aesthetics field, with opportunities for career advancement and professional development within Milan Laser Hair Removal's expanding national platform.

Job Requirements

High school diploma or equivalent (e.g., GED)
Administrative and/or sales experience preferred
Exceptional communication skills, both written and verbal
Ability to demonstrate initiative and work independently
Works well in a team environment
Ability to maintain highly confidential information
Ability to use a computer and sales software
Ability to display a passion for the aesthetics industry
Willingness to work weekends and evenings as needed by the business

Job Qualifications

High school diploma or equivalent
Administrative and/or sales experience preferred
Exceptional communication skills, both written and verbal
Ability to demonstrate initiative and work independently
Works well in a team environment
Ability to maintain highly confidential information
Ability to use a computer and sales software
Ability to display a passion for the aesthetics industry
Willingness to work weekends and evenings as needed

Job Duties

Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
Efficiently complete clinic operational tasks with minimal direction
Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
Assist with cleaning the treatment rooms and help clients to their rooms
Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives