Part-Time Sales Receptionist

Rock Hill, SC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $14.50 - $19.25

Work Schedule

Rotating Shifts

Benefits

401k retirement plan with vested employer match

Employee and spouse or legal partner receive free laser hair removal services

Commission opportunities

Career advancement opportunities

Job Description

Milan Laser Hair Removal is recognized as one of the nation’s premier laser hair removal providers, distinguished by its commitment to using only top-of-the-line lasers and having all procedures performed by licensed medical professionals. Established as a leader in the aesthetics industry, Milan offers clients exceptional treatment quality backed by an exclusive Unlimited Package™ that guarantees results for life. With an extensive network boasting over 400 locations across more than 38 states, Milan is on an ambitious path to solidify its status as a national brand. This robust expansion makes it an especially exciting time to join the Milan team. The company fosters a culture of collaboration, client satisfaction, and continual growth, providing ample opportunities for career development within the aesthetics and wellness sector. By pioneering innovative laser hair removal services and maintaining high standards of care, Milan has earned widespread respect and trust among its clientele.

We are currently seeking a part-time Sales Receptionist to join our dynamic team at the Charlotte South, North Carolina location. This role is vital in ensuring an outstanding client experience and efficient clinic operation. Scheduled for approximately 19-21 hours per week over rotating shifts, the Sales Receptionist acts as the welcoming face of the clinic, providing top-notch customer service and administrative support. The successful candidate will actively engage with clients, facilitating personalized connections to enhance satisfaction and foster long-term loyalty. Duties include managing front desk operations such as answering incoming calls, scheduling and confirming appointments, along with maintaining comprehensive client records. Additionally, the Sales Receptionist will assist clinic medical staff in the upkeep and cleanliness of treatment rooms and support team goals by contributing to sales initiatives aimed at driving growth. This role offers the chance to work in a supportive team setting while also showcasing initiative and independence. The position is suited to individuals passionate about delivering excellent service in the aesthetics industry and eager to grow within a fast-paced, innovative company. Along with competitive compensation, the role provides unique benefits including free laser hair removal services for employees and their spouses or legal partners, commission potential, and a 401k plan with vested employer match. This opportunity offers a meaningful career pathway with prospects for advancement as Milan continues to expand nationally.

Job Requirements

High school diploma or equivalent
Administrative and/or sales experience preferred
Exceptional communication skills, both written and verbal
Ability to demonstrate initiative and work independently
Works well in a team environment
Ability to maintain highly confidential information
Ability to use a computer and sales software
Ability to display a passion for the aesthetics industry
Willingness to work weekends and evenings as needed by the business

Job Qualifications

High school diploma or equivalent
Administrative and/or sales experience preferred
Exceptional communication skills, both written and verbal
Ability to demonstrate initiative and work independently
Works well in a team environment
Ability to maintain highly confidential information
Ability to use a computer and sales software
Ability to display a passion for the aesthetics industry
Willingness to work weekends and evenings as needed by the business

Job Duties

Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
Efficiently complete clinic operational tasks with minimal direction
Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
Assist with cleaning the treatment rooms and help clients to their rooms