Milan Laser Hair Removal logo

Part-Time Sales Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.75 - $18.00
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Work Schedule

Rotating Shifts
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Benefits

401k retirement plan with vested employer match
Employee and spouse or legal partner receive free laser hair removal services
Commission opportunities
Career advancement opportunities

Job Description

Milan Laser Hair Removal is a leading provider in the laser hair removal industry across the United States. Renowned for their commitment to quality and client satisfaction, Milan stands out by utilizing only the most advanced and top-of-the-line laser technology. Each of their treatments is administered by licensed medical professionals, ensuring safety, efficacy, and professionalism at every step. Founded with a mission to deliver lasting results, the company offers an exclusive Unlimited Package that guarantees clients results for life, reflecting their confidence in the services they provide. With more than 400 locations spanning over 38 states and ambitious plans for national expansion, Milan Laser Hair Removal is positioned for significant growth, making this an exciting opportunity to be a part of their journey.

The role on offer is for a part-time Sales Receptionist based in Clarksville, Tennessee, with a work schedule encompassing approximately 19 to 21 hours per week. This is a dynamic role that combines front desk responsibilities with active client engagement and sales support duties. As a Sales Receptionist, the successful candidate will be instrumental in shaping the client experience by fostering lasting relationships and enhancing client satisfaction at every visit. They will oversee essential administrative functions including managing phone communications and appointment scheduling, all of which are critical to the smooth operation of the clinic. Additionally, this role requires support in maintaining the cleanliness and readiness of treatment rooms, assisting medical staff when necessary.

A key component of this position is the collaboration with the clinic team to meet and exceed monthly sales goals, through effective client interactions that involve upselling services and soliciting client feedback to improve the overall service experience. The Sales Receptionist will play a vital part in promoting a culture of teamwork, supporting operational efficiency, and contributing to the clinic's positive and welcoming environment. This role demands excellent communication skills, both verbal and written, along with the ability to work both independently and cooperatively within a team setting. The commitment to confidentiality and professionalism is paramount, as well as a passion for the aesthetics industry and a willingness to work flexible hours including weekends and evenings as business needs dictate.

In sum, joining Milan Laser Hair Removal as a part-time Sales Receptionist means becoming part of a fast-growing, nationally recognized brand that values innovation, client care, and career development. The company offers not only a chance to engage in a rewarding customer-facing role but also access to benefits such as a 401k plan with employer match, free laser hair removal services for employees and their spouses or legal partners, commission opportunities, and clear pathways for career advancement. This position offers a meaningful opportunity for individuals looking to grow within the beauty and aesthetics industry while contributing to a company with a robust commitment to excellence and inclusivity.

Job Requirements

  • High school diploma or equivalent
  • Administrative and/or sales experience preferred
  • Exceptional communication skills, both written and verbal
  • Ability to demonstrate initiative and work independently
  • Works well in a team environment
  • Ability to maintain highly confidential information
  • Ability to use a computer and sales software
  • Ability to display a passion for the aesthetics industry
  • Willingness to work weekends and evenings as needed

Job Qualifications

  • High school diploma or equivalent
  • Administrative and/or sales experience preferred
  • Exceptional communication skills, both written and verbal
  • Ability to demonstrate initiative and work independently
  • Works well in a team environment
  • Ability to maintain highly confidential information
  • Ability to use a computer and sales software
  • Ability to display a passion for the aesthetics industry
  • Willingness to work weekends and evenings as needed

Job Duties

  • Actively engage with clinic team to promote collaboration and drive sales growth
  • Enhance each client’s experience by establishing a personal connection and ensuring satisfaction at every interaction
  • Cultivate and nurture lasting relationships throughout client journey
  • Initiate conversations with clients about upsell opportunities and gather feedback through reviews
  • Efficiently complete clinic operational tasks with minimal direction
  • Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
  • Assist with cleaning the treatment rooms and help clients to their rooms
  • Perform additional tasks, duties, and responsibilities as assigned by leadership

Job Criteria

Experience

Mid Level (3-7 years)


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