
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Rotating Shifts
Benefits
401k retirement plan with vested employer match
Employee and spouse or legal partner receive free laser hair removal services
Commission opportunities
Career advancement opportunities
Job Description
Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers, known for using only top-of-the-line lasers with treatments performed by licensed medical professionals. The company prides itself on guaranteeing clients results for life with the exclusive Unlimited Package™, highlighting a commitment to quality and customer satisfaction. With over 400 locations across more than 38 states, Milan Laser Hair Removal is rapidly expanding and positioning itself to become a widely recognized national brand. This growth presents an exciting opportunity for professionals eager to be part of a flourishing company that values innovation, customer care, and professional development.\n\nThe role of Sales Receptionist at Milan Laser Hair Removal, based in the St. Louis (Fairview Heights), IL area, is a vital part-time position involving 21-22 hours per week, with a pay rate of $18.00 an hour plus potential monthly bonus. The schedule rotates over two weeks, with workdays alternating between Monday through Wednesday and Thursday through Saturday. This position engages with clients to enhance their satisfaction and develop lasting relationships throughout their experience at Milan. The Sales Receptionist manages front desk operations, including answering calls, scheduling appointments, and assisting medical staff with treatment room maintenance. This role plays a pivotal part in supporting sales goals by working collaboratively with the clinic team. Moreover, it encompasses operational duties critical to ensuring smooth clinic functionality, allowing the receptionist to contribute to the overall success of the clinic by efficiently performing administrative and supportive tasks. This role demands a strong commitment to customer service, excellent communication skills, and the ability to work both independently and collaboratively within a team. The Sales Receptionist is instrumental in fostering a welcoming and supportive environment that encourages client loyalty and satisfaction, making it an ideal position for individuals passionate about the aesthetics industry and client engagement.
Job Requirements
- High school diploma or equivalent
- Administrative and/or sales experience preferred
- Exceptional communication skills, both written and verbal
- Ability to demonstrate initiative and work independently
- Works well in a team environment
- Ability to maintain highly confidential information
- Ability to use a computer and sales software
- Passion for the aesthetics industry
- Willingness to work weekends and evenings as needed by the business
Job Qualifications
- High school diploma or equivalent
- Administrative and/or sales experience preferred
- Exceptional communication skills, both written and verbal
- Ability to demonstrate initiative and work independently
- Works well in a team environment
- Ability to maintain highly confidential information
- Ability to use a computer and sales software
- Passion for the aesthetics industry
Job Duties
- Actively engage with the clinic team to promote collaboration and drive sales growth
- Enhance client experience by establishing personal connections and ensuring satisfaction
- Cultivate and nurture lasting client relationships
- Initiate conversations about upsell opportunities and gather client feedback through reviews
- Efficiently complete clinic operational tasks with minimal direction
- Answer incoming phone calls, schedule and confirm appointments, maintain and update client records
- Assist with cleaning treatment rooms and help clients to their rooms
- Perform additional tasks and responsibilities as assigned by leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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