Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.50 - $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
401k retirement plan with vested employer match
Employee and spouse or legal partner receive free laser hair removal services
Commission opportunities
Career advancement opportunities
Job Description
Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers, known for its commitment to quality and client satisfaction. With over 400 locations across more than 38 states, Milan Laser Hair Removal has established itself as a trusted leader in the aesthetic services industry. The company stands out by offering top-of-the-line laser technology and ensuring that all treatments are performed by licensed medical professionals, which underscores their dedication to both safety and effectiveness. One of the company’s unique selling points is its exclusive Unlimited Package™, which guarantees clients results for life, providing a significant value proposition and fostering long-term client relationships. Milan Laser Hair Removal is currently expanding rapidly and aims to evolve into a recognized national brand, making this an exciting time to join their team.
The part-time Sales Receptionist role based in Fort Wayne (West), Indiana, is an integral position within the Milan team that supports both front desk operations and client engagement. This part-time role involves working 19 to 21 hours per week with a rotating schedule across three days per week, alternating between Tuesday, Wednesday, Thursday one week, and Wednesday, Thursday, Saturday the following week. The role focuses on delivering an outstanding client experience and assisting clinic operations to maintain smooth, efficient service delivery. Sales Receptionists will engage clients actively to enhance satisfaction, promote Milan’s services, and contribute toward monthly sales goals. They will be responsible for various administrative duties such as answering calls, scheduling appointments, maintaining client records, and helping the medical staff manage treatment room readiness. This position demands a high level of professionalism, excellent communication skills, and the ability to work independently and collaboratively with a dedicated clinic team. The role offers career growth opportunities and the chance to work for a company committed to innovation and excellence in the aesthetics industry.
The part-time Sales Receptionist role based in Fort Wayne (West), Indiana, is an integral position within the Milan team that supports both front desk operations and client engagement. This part-time role involves working 19 to 21 hours per week with a rotating schedule across three days per week, alternating between Tuesday, Wednesday, Thursday one week, and Wednesday, Thursday, Saturday the following week. The role focuses on delivering an outstanding client experience and assisting clinic operations to maintain smooth, efficient service delivery. Sales Receptionists will engage clients actively to enhance satisfaction, promote Milan’s services, and contribute toward monthly sales goals. They will be responsible for various administrative duties such as answering calls, scheduling appointments, maintaining client records, and helping the medical staff manage treatment room readiness. This position demands a high level of professionalism, excellent communication skills, and the ability to work independently and collaboratively with a dedicated clinic team. The role offers career growth opportunities and the chance to work for a company committed to innovation and excellence in the aesthetics industry.
Job Requirements
- High school diploma or equivalent (e.g., GED)
- Administrative and/or sales experience preferred
- Exceptional communication skills, both written and verbal
- Ability to demonstrate initiative and work independently
- Works well in a team environment
- Ability to maintain highly confidential information
- Ability to use a computer and sales software
- Ability to display a passion for the aesthetics industry
- Willingness to work weekends and evenings as needed by the business
Job Qualifications
- High school diploma or equivalent
- Administrative and/or sales experience preferred
- Exceptional communication skills, both written and verbal
- Ability to demonstrate initiative and work independently
- Works well in a team environment
- Ability to maintain highly confidential information
- Ability to use a computer and sales software
- Ability to display a passion for the aesthetics industry
- Willingness to work weekends and evenings as needed by the business
Job Duties
- Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
- Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
- Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
- Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
- Efficiently complete clinic operational tasks with minimal direction
- Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
- Assist with cleaning the treatment rooms and help clients to their rooms
- Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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