Part-Time Sales Receptionist

Midland, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $14.25 - $18.75

Work Schedule

Rotating Shifts

Benefits

401k retirement plan with vested employer match

Employee and spouse or legal partner receive free laser hair removal services

Commission opportunities

Career advancement opportunities

Job Description

Milan Laser Hair Removal is a nationally recognized leader in the laser hair removal industry, known for delivering superior results and exceptional client care. With over 400 locations spanning across more than 38 states, Milan Laser Hair Removal has established itself as one of the nation's premier laser hair removal providers. The company distinguishes itself by using top-of-the-line laser technology and ensuring that all treatments are administered by licensed medical professionals. This commitment to quality and professionalism guarantees clients exceptional results that are sustained for life, backed by the exclusive Unlimited Package™. Milan’s rapid expansion and transformation into a national brand make it an exciting and dynamic organization to join, especially for those passionate about the aesthetics industry and customer service.

Currently, Milan Laser Hair Removal is seeking a part-time Sales Receptionist to join their vibrant team in Odessa, TX. This role is designed for individuals who thrive in a client-facing environment and excel in administrative support functions. Working approximately 19 to 21 hours per week, the Sales Receptionist will operate on a rotating schedule, including weekdays and weekends, ensuring flexible coverage that suits operational needs. The position mainly focuses on fostering a welcoming and supportive atmosphere for clients, helping to build lasting relationships while supporting the clinic’s administrative and operational tasks.

The Sales Receptionist will act as a key liaison between clients and the medical staff, overseeing the front desk and all related functions. These responsibilities include answering phone calls, scheduling appointments, and confirming client bookings. Additionally, the receptionist will assist medical personnel with maintaining treatment rooms and contributing to an efficient workflow within the clinic. This individual will also collaborate closely with the clinic team to meet monthly sales targets, which drives the business’s continued growth and success.

Integral to this role is the ability to enhance client experience by actively engaging with clients to understand their needs, offering upsell opportunities, and collecting client feedback through reviews. The Sales Receptionist helps cultivate a culture of collaboration within the clinic, supporting both sales and operational efficiency. This position demands someone who is proactive, able to work independently yet thrives in a team-oriented setting, and maintains high confidentiality standards concerning client information.

Overall, this part-time Sales Receptionist opportunity at Milan Laser Hair Removal offers a unique blend of customer service, administrative duties, and sales support in a fast-growing, nationally expanding company. It is an excellent fit for individuals passionate about the aesthetics industry and interested in contributing to a successful team-focused environment.

Job Requirements

High school diploma or equivalent (e.g., GED) required
Administrative and/or sales experience preferred
Exceptional communication skills, both written and verbal required
Ability to demonstrate initiative and work independently required
Works well in a team environment required
Ability to maintain highly confidential information required
Ability to use a computer and sales software required
Ability to display a passion for the aesthetics industry required
Willingness to work weekends and evenings as needed by the business required

Job Qualifications

High school diploma or equivalent
Administrative and/or sales experience preferred
Exceptional communication skills, both written and verbal
Ability to demonstrate initiative and work independently
Works well in a team environment
Ability to maintain highly confidential information
Ability to use a computer and sales software
Ability to display a passion for the aesthetics industry
Willingness to work weekends and evenings as needed by the business

Job Duties

Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
Efficiently complete clinic operational tasks with minimal direction
Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
Assist with cleaning the treatment rooms and help clients to their rooms
Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives