
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.75 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Job Description
Build-A-Bear Workshop is a well-established entertainment retail company known worldwide for its unique and innovative approach to personalized stuffed animals. The company offers customers a memorable experience by allowing them to create their own furry friends, making it more than just a retail store but a destination for fun, creativity, and heartfelt moments. Since its inception, Build-A-Bear has become a beloved brand catering to guests of all ages, with a focus on customer engagement, exceptional service, and quality products that encourage imagination and joy. With locations in malls, strip centers, and other retail environments across various indoor and outdoor settings, Build-A-Bear combines dynamic retail operations with an inviting, family-friendly atmosphere that elevates the traditional shopping experience.
The Bear Builder Associate role at Build-A-Bear Workshop is an essential position that directly contributes to the brand’s mission of offering a highly interactive and personalized experience for each guest. Associates in this role are the face of the company, responsible for guiding guests through the hands-on process of creating their stuffed animals. They are fun-loving, approachable, and team-oriented individuals who actively engage with customers to ensure that every visit is memorable, enjoyable, and fulfilling. This role requires a strong commitment to operational excellence by adhering to brand standards and guidelines, ensuring consistency and quality in all guest interactions.
In addition to delivering exceptional customer service, Bear Builder Associates work collaboratively with their teammates to maintain a vibrant and positive store culture. They demonstrate dependability, enthusiasm, and a helpful attitude, embodying the brand’s values and upholding a welcoming environment where guests feel valued. The role involves physical activity including standing, sitting, and moving around during shifts in diverse retail locations, requiring the ability to lift items weighing more than 25 pounds.
Bear Builder Associates are measured by their ability to meet department objectives and contribute to overarching corporate goals. Important metrics include decision-making skills, the creation of an Experience First culture, achievement of sales and service goals, and the consistent execution of operational standards. The position pays between $17.75 and $18.00 per hour and requires individuals who thrive in customer-facing roles with a keen interest in supporting and delighting guests while working within a collaborative team environment. This role offers an opportunity for personal and professional growth within one of the most beloved brands in the entertainment retail sector, making it an ideal opportunity for individuals who value fun, inclusivity, and excellent guest experiences.
The Bear Builder Associate role at Build-A-Bear Workshop is an essential position that directly contributes to the brand’s mission of offering a highly interactive and personalized experience for each guest. Associates in this role are the face of the company, responsible for guiding guests through the hands-on process of creating their stuffed animals. They are fun-loving, approachable, and team-oriented individuals who actively engage with customers to ensure that every visit is memorable, enjoyable, and fulfilling. This role requires a strong commitment to operational excellence by adhering to brand standards and guidelines, ensuring consistency and quality in all guest interactions.
In addition to delivering exceptional customer service, Bear Builder Associates work collaboratively with their teammates to maintain a vibrant and positive store culture. They demonstrate dependability, enthusiasm, and a helpful attitude, embodying the brand’s values and upholding a welcoming environment where guests feel valued. The role involves physical activity including standing, sitting, and moving around during shifts in diverse retail locations, requiring the ability to lift items weighing more than 25 pounds.
Bear Builder Associates are measured by their ability to meet department objectives and contribute to overarching corporate goals. Important metrics include decision-making skills, the creation of an Experience First culture, achievement of sales and service goals, and the consistent execution of operational standards. The position pays between $17.75 and $18.00 per hour and requires individuals who thrive in customer-facing roles with a keen interest in supporting and delighting guests while working within a collaborative team environment. This role offers an opportunity for personal and professional growth within one of the most beloved brands in the entertainment retail sector, making it an ideal opportunity for individuals who value fun, inclusivity, and excellent guest experiences.
Job Requirements
- high school diploma or GED equivalent
- ability to sit, stand, and move around for duration of shift
- ability to lift more than 25 pounds
- dependable and flexible
- excellent communication skills
- ability to provide exceptional guest service
- team-oriented mindset
Job Qualifications
- high school diploma or GED equivalent
- associate's or higher degree in business, management, or a related field preferred
- possesses a "how can I help" attitude
- enjoys meeting and interacting with new people
- dependable and flexible
- models personal and professional integrity
- naturally warm and fun-loving
- ability to remain calm under challenging circumstances
Job Duties
- provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
- actively engage with guests demonstrating genuine enthusiasm for our brand
- create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
- uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
- strong team commitment
- be dependable, engaged, and helpful
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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