IHG Army Hotels logo

Part Time - Room Attendant - ZYSOA

Job Overview

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Compensation

Hourly
Range $15.00 - $25.00
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
Employee Discounts
Career development opportunities

Job Description

IHG Hotels & Resorts is a leading global hotel company renowned for its diverse portfolio of hotel brands and commitment to creating memorable guest experiences across the world. With operations in over 100 countries and a dynamic team exceeding 370,000 colleagues, IHG continuously strives to innovate and collaborate, offering excellent career growth opportunities for its employees. IHG Hotels & Resorts fosters a culture where passion and ambition are encouraged, emphasizing the importance of delivering exceptional service to guests and making a lasting positive impact in the hospitality industry.

As a Room Attendant at IHG Hotels & Resorts, you will play a pivotal role in ensuring that each guest’s stay is comfortable and welcoming. This position is essential to maintaining the hotel’s high standards and creating a safe, clean, and refreshing environment for guests returning after a busy day. Your responsibility will extend beyond just cleaning rooms; you will help craft a memorable and inviting atmosphere where guests can relax, work, or unwind. The role is physically demanding, requiring stamina, strength, and attention to detail, as you will spend most of your day on your feet and occasionally lift items up to 50 pounds. Strong organizational skills and a friendly attitude towards guests are key aspects of the position.

Your duties will include thorough cleaning and upkeep of guest rooms and suites, ensuring each room meets IHG’s cleanliness and quality standards. You will also support guests by providing small amenities or directions, and remain vigilant for any maintenance issues requiring the attention of your supervisor. Collaboration and communication with other hotel departments are vital in this role to maintain smooth operations and deliver consistent, excellent service. The company emphasizes safety, requiring adherence to established procedures and the use of protective equipment when needed. Flexibility in working hours is necessary as shifts may include nights, weekends, and holidays, fitting the dynamic nature of the hospitality business.

This position offers an hourly rate ranging from $15.16 to $25.00 and includes a comprehensive benefits package. Eligible employees can enjoy paid time off, medical, dental, and vision insurance options, 401k retirement plans, and other valuable benefits designed to support your health, financial security, and work-life balance. IHG values inclusion and encouraging applicants from diverse backgrounds. Even if you do not meet every single requirement, your unique skills and enthusiasm could make you a great fit within the team. Embracing the company’s motto "Let’s Go Further Together," you will join a community united by shared values and a commitment to excellence, where your contributions are appreciated and your career can flourish.

Job Requirements

  • high school diploma or equivalent preferred
  • physical fitness and strength to lift up to 50 pounds
  • ability to stand, bend, and kneel for extended periods
  • basic literacy skills including reading, writing, and math
  • willingness to work flexible shifts including nights, weekends, and holidays
  • adhere to safety procedures and wear protective equipment
  • demonstrate a professional appearance by wearing uniform with pride
  • reliable and punctual work ethic

Job Qualifications

  • experience in housekeeping or similar role preferred
  • ability to follow detailed instructions and hotel standards
  • excellent interpersonal and communication skills
  • basic literacy including reading, writing, and math
  • physical fitness to handle a demanding work environment
  • ability to work independently and as part of a team
  • flexible availability including nights, weekends, and holidays
  • commitment to safety and quality service

Job Duties

  • make sure rooms and suites are fresh and welcoming for guests
  • ensure rooms meet cleanliness and quality standards
  • assist guests with small requests such as providing amenities or directions
  • keep supervisors updated on room service progress and maintenance needs
  • follow safety procedures and wear protective equipment when required
  • manage and minimize waste of supplies and amenities
  • log and report lost and found items
  • communicate and collaborate with other hotel departments
  • assist with deep cleaning and turndown duties as assigned
  • perform other ad-hoc duties as needed

Job Criteria

Experience

No experience required


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