Job Overview
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Free room nights
discounted room rates
Paid Time Off
Wellbeing initiatives
Retail Discounts
Job Description
Carpenter Hotel, located in South Austin, is a boutique hotel that opened its doors in the fall of 2018. Nestled within an old pecan grove on the edge of Zilker Park, the hotel offers guests a serene environment complemented by its natural surroundings and modern comforts. Featuring 93 uniquely designed rooms each with its own terrace, the hotel provides an exceptional lodging experience. Guests can also enjoy amenities such as a pool with a community deck, the Q Hut pavilion, and dining options including an all-day Coffee Bar as well as the onsite restaurant, Carpenters Hall. Its proximity to Lady Bird Lake and downtown Austin makes it a convenient and appealing choice for travelers and visitors alike.
The Carpenter Hotel is committed to maintaining high standards in its hospitality services and emphasizes an outstanding guest experience, supported by a strong team culture rooted in shared values and mutual respect.
The Housekeeper role at Carpenter Hotel is vital to ensure that the guest experience is consistently excellent by maintaining the cleanliness and orderliness of the property. This includes guest rooms, public areas, back of house spaces, exterior public spaces, and linens. The position requires adherence to policies and standards established not only by the hotel but also by relevant health and government agencies. Effective communication skills and the ability to resolve conflicts are essential for this role since the housekeeper often interacts with guests, team members, vendors, and partners. The Housekeeper is expected to uphold and promote the company's culture and reputation through daily operations.
Responsibilities include thorough cleaning based on set checklists, maintaining inventory of supplies, reporting maintenance issues, assisting in deep cleaning and special projects, and fostering positive relationships with guests and employees. Communication across departments about room statuses and guest services is a key part of the duties to ensure seamless operations. The role also emphasizes safety awareness and compliance with OSHA and other regulatory requirements.
Working at Carpenter Hotel offers a supportive environment with benefits such as medical, dental, and vision insurance; 401K with company match; free room nights; discounted room rates for friends and family; generous paid time off; wellbeing initiatives including a complimentary subscription to Headspace; and discounts with major retailers. This comprehensive package reflects the hotel's dedication to its employees' health, happiness, and work-life balance.
This full-time housekeeper position invites candidates with hospitality experience who can thrive in a dynamic, service-oriented environment. Whether you meet all listed qualifications or are looking to build your career in the hospitality industry, Carpenter Hotel encourages applications from diverse backgrounds to join its team and contribute to creating memorable guest experiences in the vibrant city of Austin.
The Carpenter Hotel is committed to maintaining high standards in its hospitality services and emphasizes an outstanding guest experience, supported by a strong team culture rooted in shared values and mutual respect.
The Housekeeper role at Carpenter Hotel is vital to ensure that the guest experience is consistently excellent by maintaining the cleanliness and orderliness of the property. This includes guest rooms, public areas, back of house spaces, exterior public spaces, and linens. The position requires adherence to policies and standards established not only by the hotel but also by relevant health and government agencies. Effective communication skills and the ability to resolve conflicts are essential for this role since the housekeeper often interacts with guests, team members, vendors, and partners. The Housekeeper is expected to uphold and promote the company's culture and reputation through daily operations.
Responsibilities include thorough cleaning based on set checklists, maintaining inventory of supplies, reporting maintenance issues, assisting in deep cleaning and special projects, and fostering positive relationships with guests and employees. Communication across departments about room statuses and guest services is a key part of the duties to ensure seamless operations. The role also emphasizes safety awareness and compliance with OSHA and other regulatory requirements.
Working at Carpenter Hotel offers a supportive environment with benefits such as medical, dental, and vision insurance; 401K with company match; free room nights; discounted room rates for friends and family; generous paid time off; wellbeing initiatives including a complimentary subscription to Headspace; and discounts with major retailers. This comprehensive package reflects the hotel's dedication to its employees' health, happiness, and work-life balance.
This full-time housekeeper position invites candidates with hospitality experience who can thrive in a dynamic, service-oriented environment. Whether you meet all listed qualifications or are looking to build your career in the hospitality industry, Carpenter Hotel encourages applications from diverse backgrounds to join its team and contribute to creating memorable guest experiences in the vibrant city of Austin.
Job Requirements
- High school diploma or equivalent preferred
- Minimum one year experience in hospitality or related service industry
- Proficiency in primary workplace language
- Ability to read and interpret documents such as safety rules and procedure manuals
- Effective verbal and written communication skills
- Ability to maintain safety and cleanliness standards
- Ability to work collaboratively in a team environment
- Flexibility to perform varied tasks as required
- Commitment to comply with company policies, procedures, and safety regulations
Job Qualifications
- High school education preferred
- One year related experience in hospitality or service industry
- Ability to speak, read, write, and understand the primary language(s) of the workplace
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of employees or guests
Job Duties
- Responsible for completing an in-room checklist for each room assigned
- Notify Housekeeping Supervisor or immediate supervisor about guest rooms that require being placed out of order due to maintenance
- Clean guest rooms, public spaces, exteriors, and back of house daily
- Maintain inventory of linens, cleaning supplies, and guest amenities according to established par levels and timeframes
- Maintain storage rooms with at least one par clean at all times
- Report and correct deficiencies noted in guest rooms or public areas to appropriate individuals
- Assist in timely completion of projects including mattress rotation, window washing, and deep cleaning
- Assist in implementation of special projects
- Maintain positive relationships with employees and guests
- Communicate constantly between departments regarding room status
- Promote and encourage guest name recognition
- Know all guest services and amenities
- Answer calls courteously and professionally
- Maintain high cleanliness and safety standards in work areas
- Maintain awareness of safety issues throughout the property
- Keep updated on safety and OSHA requirements
- Be familiar with safety and emergency procedures
- Attend all relevant meetings
- Adhere to all standards of operations, policies, procedures, manuals, memos, and oral instructions
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
