Part-Time Retail Sales Associate (Rehire/Referral)

Kohl's is a renowned American department store retail chain known for offering a wide variety of merchandise including clothing, footwear, home goods, and beauty products. With a strong commitment to customer satisfaction and operational excellence, Kohl's operates numerous stores across the United States, providing a shopping experience that is accessible, affordable, and customer-focused. The company is dedicated to creating an inclusive and engaging work culture where associates can thrive and grow professionally. Kohl's supports its team members with comprehensive benefits and training programs aimed at fostering skill development and employee well-being. This establishes Kohl's not only as a preferred shopping destination but also as a desirable employer in the retail industry.

In this role at Kohl's, you will be instrumental in delivering excellent customer service through efficient and accurate point of sale and customer service processes. This position emphasizes the importance of operational efficiency and speed of service while ensuring a compelling and positive shopping experience for customers. As a customer service associate, your responsibilities will include engaging customers by greeting them warmly and assisting with their product needs, accurately operating the cash register, processing various payment methods, and bagging merchandise properly. You will play a key role in meeting or exceeding individual performance goals, such as credit and loyalty program enrollments, while supporting inventory accuracy through meticulous adherence to merchandising and point of sale practices.

Additionally, you will contribute to the training of new hires by teaching service team best practices, point of sale procedures, and the use of available tools and resources in accordance with Kohl’s brand standards. This role requires active participation in daily service operations including register balancing, change orders, and supply replenishment. Beyond transactional tasks, every associate is expected to uphold Kohl’s values by acting with integrity, honesty, and fostering teamwork within an inclusive culture. You will be required to exercise sound judgment, anticipate customer needs, resolve issues efficiently, and comply with all company policies, procedures, and safety guidelines. This position demands the ability to multitask effectively within set timeframes and respond proactively to guidance from supervisors and managers.

This role is suitable for individuals aged 16 and older, with no prior retail experience required, making it an excellent opportunity for those starting a career in retail or customer service. A flexible availability is essential to accommodate work shifts that include days, nights, weekends, and holidays. With a competitive pay range of $15.25 to $22.05 per hour, Kohl's promises a rewarding work environment. The company also offers a variety of benefits based on employment status and hours worked, which include paid time off (PTO), vacation buy programs, parental leave, comprehensive health and wellness plans covering medical, dental, vision, and multiple disability programs, savings and retirement benefits like 401k and flexible spending accounts, life insurance for employees, families, and pets, as well as legal and adoption assistance. This ensures a balanced work life and strong support network for all associates, making this role an excellent entry point for those looking to grow in the retail sector.