Part-Time Retail Sales Associate

Kohl's is a leading American department store retail chain known for offering a wide variety of merchandise including clothing, footwear, bedding, furniture, jewelry, beauty products, and housewares. Established in 1962 and headquartered in Menomonee Falls, Wisconsin, Kohl's operates hundreds of stores across the United States, providing customers with a one-stop shopping experience. The company is committed to delivering outstanding service, affordable quality, and an engaging shopping environment that meets the needs of individual customers and families alike. Kohl's places a strong emphasis on community involvement, sustainability, and fostering a positive workplace culture characterized by integrity, honesty, and collaboration. This role focuses on delivering excellent customer service within the point of sale and customer service processes, emphasizing consistent execution and operational efficiency. As a customer service associate at Kohl's, you play a pivotal role in creating a compelling and positive customer experience by ensuring speedy, accurate, and courteous transaction handling. This includes greeting customers, assisting with products and services, operating the cash register, and managing different payment methods efficiently. The position encourages active engagement with customers, aiming to meet or exceed individual goals such as credit and loyalty program participation. You will also support inventory accuracy by completing necessary point of sale and merchandise disposition tasks as per company guidelines. Additionally, new hire training is a vital aspect of this role, where experienced associates help onboard and educate new team members on process best practices, proper point of sale procedures, and the use of tools and resources while maintaining Kohl's brand standards. Participation in daily service processes such as register and cash balancing, managing change orders, and replenishing supplies is also expected. Working at Kohl's requires a commitment to acting with integrity, teamwork, good judgment, and a customer-first mindset. You will be responsible for handling multiple tasks within established timeframes, adhering to company policies and procedures, maintaining safety standards, and responding proactively to supervisory guidance. This position is suitable for individuals aged 16 or older who have flexible availability, including days, nights, weekends, and holidays, and no prior retail experience is necessary. With a pay range of $17.25 to $24.90 per hour, this role offers a competitive wage and an opportunity to develop strong customer service skills within a supportive retail environment.