Part-Time Retail Sales Associate

Kohl's is a leading national retailer, known for offering a wide selection of quality merchandise including clothing, footwear, bedding, furniture, jewelry, beauty products, electronics, and housewares. With a strong focus on customer satisfaction and operational excellence, Kohl's serves millions of customers across the United States through its extensive network of stores and ecommerce platforms. They have built a reputation for providing a convenient and enjoyable shopping experience by prioritizing value, quality, and deep community engagement. Kohl's commitment to diversity, inclusion, and employee development plays an integral role in its success as a trusted retail brand in competitive markets.

This position is for a Customer Service Associate at Kohl's, designed for individuals passionate about delivering outstanding customer service while efficiently managing point of sale transactions. As a Customer Service Associate, you will be the face of Kohl's to customers, ensuring they receive courteous, friendly, and fast service that exceeds expectations. You will conduct cash register operations, scan items, bag merchandise, and handle various payment methods accurately. This role requires a dedication to operational efficiency and consistency while fostering a positive and engaging customer experience.

The role also involves executing company point of sale and customer service standards with precision, meeting or exceeding individual performance goals such as credit and loyalty program enrollments. Additionally, supporting inventory accuracy through proper merchandise disposition practices is a key responsibility. Customer Service Associates play an important role in onboarding new team members by training them in best practices, proper register procedures, and the utilization of tools aligned with Kohl's brand standards.

Working in this role demands flexibility as shifts may involve mornings, afternoons, nights, weekends, and holiday availability. Kohl's values associates who act with integrity, demonstrate sound judgment, collaborate within a team environment, and contribute to an inclusive workplace culture. This role provides opportunities for personal and professional growth in a supportive setting where high standards of safety and compliance are maintained.

Starting pay is $15.00 per hour, which reflects Kohl's commitment to offering competitive wages in the retail sector. This is an excellent opportunity for individuals aged 16 and older, including those with limited to no prior retail experience, to develop valuable skills in customer service and operations within a respected retail environment. Being part of Kohl's means joining a company dedicated to enhancing both the customer and employee experience, paving the way for rewarding career advancement.