
Job Overview
Compensation
Hourly
Exact $12.50
Work Schedule
Flexible
Benefits
hourly wage
flexible schedule
Training opportunities
teamwork environment
Career advancement potential
Job Description
Kohl's is a leading department store chain renowned for its extensive range of quality merchandise and exceptional customer service. With a strong commitment to fostering an inclusive, engaging, and team-oriented culture, Kohl's has established itself as a preferred destination for shoppers seeking value, variety, and convenience. The company places great emphasis on operational efficiency and integrity in every aspect of its business. Known for supporting employee growth and maintaining a positive work environment, Kohl's offers meaningful career opportunities for individuals who thrive in customer-focused roles.
This role is designed for individuals passionate about delivering excellent customer service in a retail environment, specifically focusing on point of sale and customer service processes. The position requires starting hours between 8am and Noon, emphasizing morning availability. In this role, you will be responsible for ensuring the consistent execution of operational standards while providing swift service and a compelling shopping experience. You will engage customers warmly, assisting them with product selections and operating cash registers efficiently. Your tasks will include scanning items, bagging merchandise, handling various payment methods, and maintaining accuracy in point of sale transactions.
As a key player in the service team, you will meet or exceed individual performance goals, such as credit and loyalty program targets, while supporting inventory accuracy. The role also involves contributing to the training of new hires, guiding them on best practices, proper procedures, and the use of tools aligned with Kohl's brand standards. Participation in daily service processes, including register balancing and supply replenishment, is a vital component of this position.
Beyond transaction-related responsibilities, associates at Kohl's embody values of integrity, honesty, and teamwork. They demonstrate good judgment while making decisions, maintain a customer-centric mindset by anticipating and resolving issues, and efficiently manage multiple tasks under deadline constraints. Adherence to company policies, safety standards, and directives from supervisors is essential, along with a willingness to take on additional duties as assigned.
Ideal candidates will display excellent customer service skills, strong verbal and written communication abilities, and keen attention to detail. No prior retail experience is required, making this an accessible opportunity for individuals 16 years of age or older who can commit to flexible scheduling, including nights, weekends, and holidays. The position starts at an hourly wage of $12.50, representing a valuable entry point into the retail industry with potential for growth and development within Kohl's.
This role is designed for individuals passionate about delivering excellent customer service in a retail environment, specifically focusing on point of sale and customer service processes. The position requires starting hours between 8am and Noon, emphasizing morning availability. In this role, you will be responsible for ensuring the consistent execution of operational standards while providing swift service and a compelling shopping experience. You will engage customers warmly, assisting them with product selections and operating cash registers efficiently. Your tasks will include scanning items, bagging merchandise, handling various payment methods, and maintaining accuracy in point of sale transactions.
As a key player in the service team, you will meet or exceed individual performance goals, such as credit and loyalty program targets, while supporting inventory accuracy. The role also involves contributing to the training of new hires, guiding them on best practices, proper procedures, and the use of tools aligned with Kohl's brand standards. Participation in daily service processes, including register balancing and supply replenishment, is a vital component of this position.
Beyond transaction-related responsibilities, associates at Kohl's embody values of integrity, honesty, and teamwork. They demonstrate good judgment while making decisions, maintain a customer-centric mindset by anticipating and resolving issues, and efficiently manage multiple tasks under deadline constraints. Adherence to company policies, safety standards, and directives from supervisors is essential, along with a willingness to take on additional duties as assigned.
Ideal candidates will display excellent customer service skills, strong verbal and written communication abilities, and keen attention to detail. No prior retail experience is required, making this an accessible opportunity for individuals 16 years of age or older who can commit to flexible scheduling, including nights, weekends, and holidays. The position starts at an hourly wage of $12.50, representing a valuable entry point into the retail industry with potential for growth and development within Kohl's.
Job Requirements
- Must be 16 years of age or older
- flexible availability including days, nights, weekends, and holidays
- excellent customer service skills and ability to multi-task with strong attention to detail
- verbal/written communication and interpersonal skills
- no retail experience required
Job Qualifications
- Excellent customer service skills and ability to multi-task with strong attention to detail
- verbal/written communication and interpersonal skills
- must be 16 years of age or older
- flexible availability including days, nights, weekends, and holidays
- client facing retail or service industry experience preferred
Job Duties
- Engage customers by greeting them and offering assistance with products and services
- operate a cash register, scan items, bag merchandise and properly handle different methods of payment
- accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
- meet or exceed individual goals such as credit, loyalty
- support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
- support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
- participate in daily service processes such as register and cash balancing, change orders, replenish supplies
Job Criteria
Experience
No experience required
Job Location
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