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Part-Time Retail Sales Associate

Job Overview

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Compensation

Hourly
Range $16.00 - $23.10
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Benefits

PTO
Vacation buy program
Parental leave
Medical insurance
Dental Insurance
Vision Insurance
401k

Job Description

Kohl's is a leading retail department store known for its wide range of quality products ranging from clothing and footwear to home goods and electronics. As a prominent player in the retail industry, Kohl's is committed to providing excellent customer service and delivering value through everyday low prices and engaging shopping experiences. With numerous locations across the country, Kohl's focuses on fostering a positive and inclusive culture for its associates, encouraging growth, teamwork, integrity, and dedication to customer satisfaction. The company takes pride in offering a supportive environment where employees can develop their skills and advance their careers while contributing to the brand's ongoing success.

The role at Kohl's is a customer service and sales associate position, designed to deliver exceptional service to customers while handling point-of-sale transactions efficiently and accurately. The primary responsibility is to provide a welcoming experience by engaging customers, assisting with product inquiries, and facilitating smooth checkout processes. This role places a strong emphasis on operational efficiency and execution of company procedures for a seamless shopping experience. Associates are expected to meet performance goals such as promoting credit and loyalty programs, ensuring inventory accuracy, and supporting the onboarding and training of new team members.

In addition to daily transactional duties, associates play a key role in maintaining store standards, including cash balancing, replenishing supplies, and upholding safety and security policies. The position requires flexibility in scheduling, including availability on days, nights, weekends, and holidays, to accommodate store operations. Kohl's values employees who demonstrate integrity, good judgment, and a customer-first mindset, and the company provides ongoing training and development opportunities to support personal and professional growth.

This opportunity does not require prior retail experience, making it ideal for individuals seeking entry-level roles in the retail sector. The hourly pay range is competitive, from $16.00 to $23.10, reflecting the company's commitment to fairly compensating its team members. Furthermore, Kohl's offers a comprehensive benefits package tailored to full-time and part-time associates, including programs for work-life balance, health and wellness, savings and retirement, insurance, and legal assistance. With a focus on creating a supportive and inclusive workplace culture, Kohl's invites dedicated individuals to join their team and contribute to delivering outstanding customer experiences every day.

Job Requirements

  • Must be 16 years of age or older
  • Flexible availability including days, nights, weekends, and holidays
  • Excellent customer service skills and ability to multi-task with strong attention to detail
  • Verbal and written communication and interpersonal skills
  • No retail experience required

Job Qualifications

  • Excellent customer service skills and ability to multi-task with strong attention to detail
  • Verbal and written communication and interpersonal skills
  • No retail experience required
  • Must be 16 years of age or older
  • Flexible availability including days, nights, weekends, and holidays
  • Client facing retail or service industry experience preferred

Job Duties

  • Engage customers by greeting them and offering assistance with products and services
  • operate a cash register, scan items, bag merchandise and properly handle different methods of payment
  • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
  • Meet or exceed individual goals such as credit and loyalty promotion
  • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
  • Support the training process for new hires on the service team including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
  • Participate in daily service processes such as register and cash balancing, change orders, replenish supplies

Job Criteria

Experience

No experience required


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