KOHLS logo

Part-Time Retail Sales Associate

Job Overview

moneybag

Compensation

Hourly
Range $15.00 - $21.65
diamond

Benefits

Paid Time Off
Vacation buy program
Parental leave
Medical insurance
Dental Insurance
Vision Insurance
401k plan
flexible spending accounts
Associate discount programs
Life insurance
Legal Assistance
Adoption assistance

Job Description

Kohl's is a leading retail chain established across the United States, known for providing a wide selection of merchandise including clothing, footwear, bedding, furniture, jewelry, beauty products, electronics, and housewares. With a commitment to delivering excellent customer experience and maintaining high operational standards, Kohl's has grown to become a prominent destination for shoppers looking for quality products at affordable prices. The company supports an inclusive and engaging culture where associates are encouraged to act with integrity and honesty while fostering teamwork. Kohl's offers extensive benefits packages and flexible work schedules designed to accommodate the diverse needs of its workforce, whether full-time or part-time.

In the role of Customer Service Associate, you will play a crucial part in ensuring customers have an exceptional shopping experience by delivering outstanding service at the point of sale and assisting with various customer service processes. This position focuses heavily on consistency in execution and operational efficiency, helping the store run smoothly while maintaining a welcoming environment for customers. Your responsibilities will include engaging with customers, accurately processing transactions, and supporting inventory management tasks. You will be expected to meet individual goals related to sales including credit and loyalty participation, while helping new team members by providing training on service standards and point of sale procedures. Working at Kohl's means actively participating in daily operations such as cash balancing and supply replenishment, all while adhering to brand and company policies.

This job requires a customer-focused mindset, excellent attention to detail, and the ability to multitask effectively in a fast-paced retail environment. The position is open to individuals aged 16 years or older and offers flexible availability including days, nights, weekends, and holidays. Retail experience is not mandatory, making this a great entry-level opportunity for anyone eager to develop valuable customer service and retail skills. The pay range for this role is competitively set between $15.00 and $21.65 per hour.

Kohl's supports its associates not only through professional growth but also by offering various benefits including paid time off, vacation purchase options, parental leave, comprehensive health and wellness plans, 401k and savings programs, insurance options, and assistance for significant life events. By joining Kohl's, you become part of a dynamic team dedicated to delivering quality experiences to customers and fostering a positive and supportive work environment.

Job Requirements

  • Must be 16 years of age or older
  • Flexible availability including days, nights, weekends and holidays
  • Excellent customer service skills
  • Ability to multi-task with strong attention to detail
  • Verbal and written communication skills
  • No retail experience required

Job Qualifications

  • Excellent customer service skills
  • Ability to multi-task with strong attention to detail
  • Verbal and written communication skills
  • Interpersonal skills
  • Client facing retail or service industry experience preferred
  • No retail experience required
  • Must be 16 years of age or older
  • Flexible availability including days, nights, weekends and holidays

Job Duties

  • Engage customers by greeting them and offering assistance with products and services
  • operate a cash register
  • scan items
  • bag merchandise and properly handle different methods of payment
  • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
  • Meet or exceed individual goals e.g., credit, loyalty
  • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
  • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
  • Participate in daily service processes e.g., register and cash balancing, change orders, replenish supplies
  • Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
  • Exercise good judgment and discernment when making decisions
  • Take appropriate partners as needed
  • Demonstrate a customer service mindset, anticipate customer needs and satisfactorily resolve issues
  • Accomplish multiple tasks within established timeframes
  • Follow company policies, procedures, standards and guidelines
  • Maintain adherence to company safety policies for the safety of all associates and customers
  • Receive, understand and proactively respond to direction from supervisors, managers and other company personnel
  • Other responsibilities as assigned

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef