Part-Time Restaurant Server

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
uniform provided

Job Description

Viceroy Hotels & Resorts is a distinguished leader in modern luxury hospitality, renowned for crafting immersive experiences deeply rooted in the cultural authenticity of each destination it serves. The company prides itself on blending rich experiences with cultural connections to create unforgettable guest narratives. With a portfolio that spans breathtaking locations such as Los Cabos, Santa Monica, Chicago, Riviera Maya, and Washington D.C., Viceroy Hotels offers guests more than just accommodation – it offers a journey into the unique essence of each locale. Known for its contemporary design, impeccable service standards, and commitment to excellence, Viceroy Hotels continually sets the benchmark for luxury hospitality worldwide.

Located in the eclectic and vibrant Logan Circle neighborhood of Washington D.C., Viceroy Washington DC embodies the spirit of urban innovation and artistic expression. The hotel’s prime location near the lively 14th Street Corridor, home to unique shops, galleries, bars, and top-rated restaurants, positions it as a central hub for locals and visitors seeking a culturally rich experience.

The Restaurant Server role at Viceroy Washington DC is pivotal in upholding the hotel's commitment to superior guest service. This position demands an individual who can provide attentive, courteous, and efficient service while ensuring guests enjoy a seamless dining experience. The responsibilities encompass everything from taking and delivering guest orders to managing payments and ensuring an overall guest satisfaction. Serving as the face of the restaurant, the server will be expected to demonstrate familiarity with the menu, specials, and the layout of the restaurant and lounges to anticipate guest needs effectively. This role requires a proactive attitude, where the server not only meets but exceeds guest expectations by offering knowledgeable recommendations and upselling promotional items.

The Restaurant Server will be trained to master the use of point-of-sale systems and handle cashiering duties including closing checks and preparing end-of-shift paperwork. Additional responsibilities involve maintaining cleanliness, managing side-work duties, and ensuring all beverages are replenished promptly. The individual must also be adept at multitasking in a fast-paced environment, remaining composed while managing multiple tables and prioritizing tasks to meet service deadlines. Communication skills are crucial as the server interacts with guests, colleagues, and management in a friendly and professional manner.

Essential physical requirements include the ability to stand for the entire shift, carry trays laden with food and beverages, and exert moderate physical effort in performing tasks such as removing soiled dishes or restocking stations. The role calls for flexibility in working hours, as some shifts may be long or require weekend work, underlining the importance of reliability and dedication.

Overall, this position offers an opportunity to be part of a prestigious hospitality brand that values cultural engagement, employee development, and guest satisfaction. Working at Viceroy Washington DC means joining a team that is passionate about creating extraordinary experiences and contributing to the dynamic and diverse atmosphere of one of the city’s most artful neighborhoods. This job is ideal for individuals who are energetic, customer-service oriented, and eager to thrive in a luxury hospitality environment.

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Flexible and long hours sometimes required
  • Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently or constantly to lift, carry, push, or pull objects
  • Ability to stand during entire shift
  • Able to maneuver throughout dining area carrying full trays of food and beverages
  • Effective verbal and written communication skills
  • Ability to multitask and prioritize
  • Maintain regular attendance and comply with scheduling needs
  • Maintain high standards of personal appearance
  • Comply with hotel standards and regulations
  • Ability to show initiative and maintain confidentiality
  • Able to cross-train in other hotel areas

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Ability to effectively communicate verbally and in writing with all levels of employees and guests
  • Ability to multitask and prioritize departmental functions
  • Must be able to listen, understand, and clarify concerns raised by employees and guests
  • Must be able to attend all required meetings and trainings
  • Must maintain high standards of personal appearance and grooming, including wearing proper uniform and nametag
  • Ability to handle problems by anticipating, preventing, identifying and solving them
  • Ability to understand and apply complex information from various sources
  • Willingness to cross-train in other hotel related areas
  • Ability to maintain confidentiality of information
  • Ability to show initiative and anticipate guest or operational needs

Job Duties

  • Be attentive, friendly, helpful and courteous to all guests, managers and fellow employees
  • Be familiar with the organization of the restaurant(s), lounges, and room service and know the function of each job position
  • Have thorough knowledge of menus and current specials in applicable outlets
  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
  • Pre-bus all tables removing soiled dishes after each course
  • Be familiar with the operation of the P.O.S system
  • Perform cashiering functions by closing checks and preparing end of shift paperwork
  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist
  • Ensure that tables and side stands are kept stocked, tidy and clean
  • Keep all beverages at least 3/4 full (coffee, tea, soda, water, and lemonade)
  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards
  • Answer the telephone according to standards
  • Consistently upsell food, beverage and promotional items to guests
  • Be familiar with fire extinguishers, locations and know how to use them
  • Receive and deliver food and beverage orders and collect payment
  • Ensure overall guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef