
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.50 - $18.00
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) savings plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental plans
vision plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Job Description
U-Haul Holding Company, a recognized leader in the moving and storage industry, is committed to providing exceptional services and products to customers across the United States and Canada. Founded in 1945, U-Haul has evolved into a multi-faceted company that not only offers moving trucks, trailer rentals, and self-storage solutions but also innovations in portable storage and moving equipment. With a strong focus on customer satisfaction, U-Haul operates through a vast network of company-owned locations and independently owned dealerships, delivering comprehensive solutions for residential and commercial moving needs. The company’s dedication to fostering a culture of health, wellness, and professional development is reflected in its policies and robust employee benefits. U-Haul is an equal opportunity employer, emphasizing inclusivity and diversity throughout its workforce.
The Reservation Manager Agent role at U-Haul is a part-time position that offers approximately 3-4 shifts per week, providing an hourly wage ranging from $15.50 to $18.00. Under the supervision of the Traffic Control Manager, this dynamic role requires someone who enjoys working in a fast-paced environment and thrives as a team player. Reservation Manager Agents are pivotal in supporting customers, field team members, and U-Haul dealerships. Their primary responsibilities include managing reservation placements and distributing equipment efficiently to balance regional market inventory. This involves communicating with customers, reviewing reports to ensure accuracy in equipment availability, and coordinating with field operations to meet customer demands promptly. Additionally, agents assist with the company’s U-Box portable storage product, enhancing overall service offerings.
This position is ideal for individuals who are results-oriented, possess excellent multitasking abilities, and demonstrate strong customer service skills. U-Haul offers numerous career growth opportunities, emphasizing stable employment and upward mobility within the organization. The company also supports employee wellness through various reimbursement programs, insurance plans, and work-life balance initiatives. Working as a Reservation Manager Agent provides valuable experience in customer service, logistics, and operational support, making it an excellent opportunity for those looking to build a career in a well-established and growth-oriented company. The environment is dynamic, with each day presenting new challenges and opportunities, ensuring that the work remains engaging and fulfilling.
The Reservation Manager Agent role at U-Haul is a part-time position that offers approximately 3-4 shifts per week, providing an hourly wage ranging from $15.50 to $18.00. Under the supervision of the Traffic Control Manager, this dynamic role requires someone who enjoys working in a fast-paced environment and thrives as a team player. Reservation Manager Agents are pivotal in supporting customers, field team members, and U-Haul dealerships. Their primary responsibilities include managing reservation placements and distributing equipment efficiently to balance regional market inventory. This involves communicating with customers, reviewing reports to ensure accuracy in equipment availability, and coordinating with field operations to meet customer demands promptly. Additionally, agents assist with the company’s U-Box portable storage product, enhancing overall service offerings.
This position is ideal for individuals who are results-oriented, possess excellent multitasking abilities, and demonstrate strong customer service skills. U-Haul offers numerous career growth opportunities, emphasizing stable employment and upward mobility within the organization. The company also supports employee wellness through various reimbursement programs, insurance plans, and work-life balance initiatives. Working as a Reservation Manager Agent provides valuable experience in customer service, logistics, and operational support, making it an excellent opportunity for those looking to build a career in a well-established and growth-oriented company. The environment is dynamic, with each day presenting new challenges and opportunities, ensuring that the work remains engaging and fulfilling.
Job Requirements
- High school diploma or equivalent
- working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- proficient in customer service, time management and multitasking
Job Qualifications
- High school diploma or equivalent
- working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- proficient in customer service, time management and multitasking
Job Duties
- Assist with calls from and to customers
- help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand
- review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy
- assist with the company's U-Box portable storage product
Job Criteria
Experience
No experience required
Job Location
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