
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.50 - $20.50
Work Schedule
Standard Hours
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Prescription Plans
Paid holidays
Paid vacation
paid sick days
Life insurance
MetLaw Legal program
MetLife auto insurance
MetLife home insurance
discounts on Apple products
Discounts on Dell computers
Discounts on cell phone plans
Discounts on hotels
401(k) savings plan
Employee stock ownership plan
24-hour physician available for kids
Dental plans
vision plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
critical illness insurance
Group Accident Insurance
Dave Ramsey's SmartDollar Program
Job Description
U-Haul Holding Company is a renowned organization recognized for its commitment to providing quality moving and storage solutions across the United States and Canada. As a leader in the moving equipment and storage rental industry, U-Haul boasts a comprehensive network of locations facilitating convenient services to both residential and commercial customers. With decades of experience and an expansive fleet of trucks, trailers, and self-storage units, U-Haul continuously aims to deliver reliable, cost-effective, and customer-friendly moving solutions. The company's culture emphasizes personal and professional growth, health and wellness, and diversity, ensuring a supportive workplace for all employees. U-Haul also actively fosters equal opportunity employment and prioritizes a tobacco-free environment for the benefit of its team.
Located at 27941 Jefferson Avenue, Temecula, California, U-Haul is currently seeking to hire a Reservation Manager Agent. This hourly position offers a competitive compensation range of $18.50 to $20.50 and is designed for individuals who thrive in fast-paced, dynamic environments and enjoy working collaboratively within a team. The role requires the candidate to offer exemplary customer service and effectively manage reservations alongside supporting field teams and dealerships. The Reservation Manager Agent plays a pivotal role in maintaining equipment availability and balancing market inventory by directing equipment to meet customer demand strategically. Responsibilities also include assisting with the U-Haul U-Box portable storage product and reviewing operational reports to optimize equipment distribution.
The company fosters career stability and offers multiple opportunities for advancement within the organization, complemented by various benefits such as health insurance, paid holidays, vacation, and sick days, along with legal and insurance programs. U-Haul is dedicated to supporting its employees through wellness initiatives including gym reimbursements and access to professional resources such as identity theft protection and financial planning programs. Robust 401(k) plans and employee stock ownership opportunities provide a secure foundation for long-term employee investment and growth. With a commitment to diversity, inclusion, and employee well-being, U-Haul represents an excellent employer for those seeking challenging yet rewarding work in the customer service and equipment management sectors.
Located at 27941 Jefferson Avenue, Temecula, California, U-Haul is currently seeking to hire a Reservation Manager Agent. This hourly position offers a competitive compensation range of $18.50 to $20.50 and is designed for individuals who thrive in fast-paced, dynamic environments and enjoy working collaboratively within a team. The role requires the candidate to offer exemplary customer service and effectively manage reservations alongside supporting field teams and dealerships. The Reservation Manager Agent plays a pivotal role in maintaining equipment availability and balancing market inventory by directing equipment to meet customer demand strategically. Responsibilities also include assisting with the U-Haul U-Box portable storage product and reviewing operational reports to optimize equipment distribution.
The company fosters career stability and offers multiple opportunities for advancement within the organization, complemented by various benefits such as health insurance, paid holidays, vacation, and sick days, along with legal and insurance programs. U-Haul is dedicated to supporting its employees through wellness initiatives including gym reimbursements and access to professional resources such as identity theft protection and financial planning programs. Robust 401(k) plans and employee stock ownership opportunities provide a secure foundation for long-term employee investment and growth. With a commitment to diversity, inclusion, and employee well-being, U-Haul represents an excellent employer for those seeking challenging yet rewarding work in the customer service and equipment management sectors.
Job Requirements
- High school diploma or equivalent
- working knowledge of office equipment such as multiline phones, phone etiquette, Word, and email
- proficient in customer service, time management, and multitasking
Job Qualifications
- High school diploma or equivalent
- proficient in customer service
- proficient in time management
- proficient in multitasking
- working knowledge of office equipment such as multiline phones, phone etiquette, Word, and email
- strong communication skills
- ability to work in a fast-paced environment
- results-oriented mindset
Job Duties
- Assist with calls from and to customers
- help support field team members and U-Haul dealerships with equipment and reservation management and placement
- direct incoming customers' equipment to areas based on customer demand and productivity status to balance regional market inventory levels
- review reports that aid in effective placement of equipment, customer reservations, and contracts
- assist with the company's U-Box portable storage product
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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