
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.50 - $20.50
Work Schedule
Standard Hours
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Prescription Plans
Paid holidays
Paid vacation
paid sick days
Life insurance
MetLaw Legal program
MetLife auto insurance
MetLife home insurance
discounts on Apple products
Discounts on Dell computers
Discounts on cell phone plans
Discounts on hotels
401(k) savings plan
Employee stock ownership plan
24-hour physician for kids
Dental plans
vision plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
critical illness insurance
Group Accident Insurance
Dave Ramsey's SmartDollar Program
Job Description
U-Haul is a well-established American company renowned for its moving equipment and storage rental services. Founded in 1945, U-Haul has grown to become a leading provider in the moving and storage industry, offering a variety of products that support both personal and commercial relocation needs. Positioned as a dynamic and customer-focused business, U-Haul is committed to providing exceptional service, innovative solutions, and opportunities for career growth to its employees. The company operates across the United States and Canada, driven by a mission to help customers move forward with confidence and convenience. U-Haul fosters a culture that values teamwork, customer service excellence, and employee development.
The role of Reservation Manager Agent at U-Haul is pivotal for ensuring smooth operational flow between customers, field teams, and U-Haul dealerships. This position is located in Manteca, California, and offers an hourly wage ranging from $18.50 to $20.50. As a Reservation Manager Agent, you will work under the direction of the Traffic Control Manager to efficiently manage reservation placements and optimize the distribution of rental equipment. You will be an integral part of a team that thrives in a fast-paced, constantly changing environment where each day presents new challenges and opportunities.
Your primary responsibilities will include assisting customers over the phone, supporting field personnel and dealerships with equipment allocation, and using data-driven insights to balance inventory across the regional network. This role requires excellent multitasking, communication, and time management skills to cater to customer needs while maintaining operational efficiency. The position also involves managing U-Haul's U-Box portable storage product, adding an extra layer of responsibility and versatility to the job.
U-Haul provides a comprehensive package of benefits, including health insurance, retirement savings plans, legal and identity theft protection services, and various wellness programs. The company champions career advancement and personal growth, offering reimbursement programs for fitness apps and gym memberships, alongside discounts on technology products and travel services. This commitment to employee well-being, combined with a supportive team environment and opportunities for advancement, makes the Reservation Manager Agent role an attractive career choice.
Moreover, U-Haul maintains a strong stance on health and wellness by implementing a nicotine-free hiring policy in several states, emphasizing a clean and healthy workplace. The company also promotes equal employment opportunities and is dedicated to accommodating all individuals throughout the hiring and selection process, ensuring fairness and inclusivity.
Taking on the role of Reservation Manager Agent means joining a leader in the moving and rental industry with a history of stability and innovation. It is an opportunity to develop professionally, contribute to customer satisfaction, and be part of a culturally rich and diverse organization. If you enjoy dynamic work settings, value teamwork, and want to build your career in a respected company that cares for its people, this position at U-Haul in Manteca, California, could be the perfect fit for you.
The role of Reservation Manager Agent at U-Haul is pivotal for ensuring smooth operational flow between customers, field teams, and U-Haul dealerships. This position is located in Manteca, California, and offers an hourly wage ranging from $18.50 to $20.50. As a Reservation Manager Agent, you will work under the direction of the Traffic Control Manager to efficiently manage reservation placements and optimize the distribution of rental equipment. You will be an integral part of a team that thrives in a fast-paced, constantly changing environment where each day presents new challenges and opportunities.
Your primary responsibilities will include assisting customers over the phone, supporting field personnel and dealerships with equipment allocation, and using data-driven insights to balance inventory across the regional network. This role requires excellent multitasking, communication, and time management skills to cater to customer needs while maintaining operational efficiency. The position also involves managing U-Haul's U-Box portable storage product, adding an extra layer of responsibility and versatility to the job.
U-Haul provides a comprehensive package of benefits, including health insurance, retirement savings plans, legal and identity theft protection services, and various wellness programs. The company champions career advancement and personal growth, offering reimbursement programs for fitness apps and gym memberships, alongside discounts on technology products and travel services. This commitment to employee well-being, combined with a supportive team environment and opportunities for advancement, makes the Reservation Manager Agent role an attractive career choice.
Moreover, U-Haul maintains a strong stance on health and wellness by implementing a nicotine-free hiring policy in several states, emphasizing a clean and healthy workplace. The company also promotes equal employment opportunities and is dedicated to accommodating all individuals throughout the hiring and selection process, ensuring fairness and inclusivity.
Taking on the role of Reservation Manager Agent means joining a leader in the moving and rental industry with a history of stability and innovation. It is an opportunity to develop professionally, contribute to customer satisfaction, and be part of a culturally rich and diverse organization. If you enjoy dynamic work settings, value teamwork, and want to build your career in a respected company that cares for its people, this position at U-Haul in Manteca, California, could be the perfect fit for you.
Job Requirements
- high school diploma or equivalent
- working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- proficient in customer service, time management and multitasking
Job Qualifications
- high school diploma or equivalent
- working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- proficient in customer service, time management and multitasking
Job Duties
- assist with calls from and to customers
- help support field team members and U-Haul dealerships with equipment and reservation management and placement while directing incoming customers' equipment to areas based on customer demand and productivity status
- review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy
- assist with the Company’s U-Box portable storage product
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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