Part Time Relief Events Supervisor (Duty Manager)

The Anaheim Convention Center (ACC) is a premier event and exhibition facility owned and operated by the City of Anaheim. Recognized as the largest exhibit facility on the West Coast, the ACC hosts a variety of major and well-attended events including the Winter NAMM Show, Disney's D23 Expo, VidCon, and many more. Established in 1967, the Center has grown to encompass 53 acres and offers 1.8 million square feet of versatile and dynamic function space. The venue's recent expansion completed in 2017 added an impressive 200,000 square feet of flexible meeting space, enhancing its capacity to accommodate diverse events and meet the evolving needs of guests and event organizers.

The Anaheim Convention Center plays a vital role in the local economy and cultural landscape by providing a large-scale venue that attracts worldwide visitors and generates significant revenue. Its state-of-the-art facilities and prime location make it a key destination for conferences, trade shows, and entertainment events. The Center’s mission centers around delivering exceptional customer service, ensuring safety, and maintaining operational excellence.

The role being offered is for a Part-Time Duty Manager within the Event Services Division. This position requires a dynamic, driven, and customer service-oriented individual who will assist and provide relief to the Event Managers. Event Managers serve as the primary liaison between the tenants (event organizers), contractors, and the City. The Part-Time Duty Manager will step in as a support and may also act as Manager on Duty when assigned, helping to ensure that events run smoothly, tenant needs are met, and safety standards are strictly maintained throughout contracted events.

This is a part-time, year-round opportunity averaging approximately 20 hours per week. However, it’s important to note that a minimum number of hours is not guaranteed. Flexibility is essential as the role requires working irregular hours including early mornings, evenings, weekends, and holidays. The part-time Duty Manager will operate in both office and event environments, employing modern office equipment while also being physically active—standing, walking, climbing stairs, and inspecting facilities during events.

The role demands someone who is attentive to detail, capable of facilitating clear communication among tenants, contractors, and staff, and adept at monitoring service quality and handling facility issues such as damage reports or safety concerns. The Manager on Duty aspect of the position includes oversight responsibilities to maintain a safe environment for event participants and staff. The Anaheim Convention Center emphasizes a collaborative and professional team environment where every individual’s contribution helps uphold the reputation of the facility and the City of Anaheim.

Those interested in joining this esteemed organization as a Part-Time Duty Manager will find an exciting position that balances administrative and hands-on management duties in a bustling, high-profile event venue. It presents an excellent opportunity to grow event management skills, gain comprehensive exposure to large-scale event operations, and engage with a diverse client base. The City's commitment to equal opportunity employment underscores a welcoming and inclusive workplace culture. Prospective applicants are encouraged to prepare thoroughly for the recruitment process, which includes a written exam and interview, and be aware of the application deadline for a chance to contribute to one of the most notable convention centers on the West Coast.