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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.43 - $17.31
Work Schedule
Flexible
Weekend Shifts
Job Description
The City of New Braunfels is a vibrant and growing community known for its commitment to quality public services and preserving the natural beauty of the area. Recognized as a two-time Texas Recreation and Park Society's Gold Medalist, the New Braunfels Parks and Recreation Department is dedicated to delivering top-tier recreational opportunities and programs that enrich the lives of residents and visitors alike. At the heart of this dedication is DAS REC, the New Braunfels Recreation Center, a sprawling 77,000 square feet facility that offers a diverse range of amenities and activities tailored to meet the interests and needs of... Show More
Job Requirements
- High school diploma or GED equivalent
- One year customer service or public interaction experience
- Preferred experience in recreation, nature education or athletic instruction
- Valid Texas Driver's License
- Ability to obtain Community First Aid and Safety/CPR/AED certification within six months
- Ability to work irregular hours including weekdays, weekends, holidays and evenings
- Ability to work outdoors in all weather conditions
- Capable of lifting and carrying up to 50 pounds
- Ability to handle minor disciplinary issues
- Must be safety and security sensitive
- Ability to communicate effectively
- Ability to operate computer systems
Job Qualifications
- High school diploma or GED equivalent
- One year customer service/public interaction experience required
- Recreation, nature education or athletic instruction experience preferred
- Valid Texas Driver's License
- Community First Aid and Safety/CPR/AED certification or ability to obtain within six months
- Knowledge of operational characteristics, services and activities of recreation and athletic facilities
- Knowledge of principles and practices of recreation, athletic program and league, and special event planning and coordination
- Knowledge of principles and practices of customer service
- Knowledge of federal and state safety laws and regulations
- Skill in interpreting customer needs and expectations and solving customer service issues
- Skill in analyzing problems and identifying solutions
- Skill in responding to emergencies using available resources
- Skill in establishing cooperative working relationships
- Skill in operating computer registration/reservation software
- Effective verbal and written communication skills
Job Duties
- Assists in ensuring the delivery of high quality and consistent recreation programs including adult and youth sports leagues, camps, clinics and other services
- Assist with refereeing youth sports leagues as needed
- Develops, plans, organizes, promotes, facilitates, and instructs programs as approved by the Supervisor to meet community needs
- Maintains attendance and class records, including program and participant surveys, accident and incident reports and league rosters
- Answers incoming calls and provides program information in person and via the telephone
- greets facility and program guests and provides prompt, courteous and friendly customer service
- Handles minor disciplinary issues or rules interpretation at City facilitated programs and venues
- Assists in promoting and coordinating city-wide special events, including event setup and tear down
- Assists in managing administrative activities including computer records and registration/reservation systems
- Facilitates and manages use of recreation amenities and facilities such as basketball, volleyball, pickleball, futsal and other equipment
- Maintains facility cleanliness and ensures a safe environment
- Performs other duties as assigned or required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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