Part Time Receptionist - The Reserve at East Longmeadow

East Longmeadow, MA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) retirement plan

Employee assistance program

Career development opportunities

Employee Discounts

Job Description

The Reserve at East Longmeadow is a distinguished senior living community located in East Longmeadow, Massachusetts, dedicated to providing exceptional care and quality of life for its residents. It operates under the umbrella of LCB Senior Living, a reputable network known for its commitment to compassionate care, highly trained staff, and vibrant community environments. The Reserve at East Longmeadow offers a warm, welcoming atmosphere for seniors seeking assisted living and memory care services, with a focus on promoting independence, dignity, and social engagement.

LCB Senior Living is recognized for its mission to enrich the lives of senior residents by delivering... Show More

Job Requirements

High school diploma or GED preferred
Six months to one year prior reception experience in an office environment
Knowledge of basic telephone reception systems and techniques
Ability to handle incoming telephone calls and visitors pleasantly and courteously
Ability to respond calmly to emergency situations
Effective oral and written communication skills in English
Finger and hand dexterity to handle and manipulate instruments and equipment
Visual and auditory acuity
Ability to lift a minimum of 15 lbs and carry objects
Ability to push and pull carts, and continuously walk, sit and stand
Ability to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height
Ability to use proper body mechanics
Ability to type and use a computer

Job Qualifications

Knowledge of basic telephone reception systems and techniques
Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence professionally
Ability to respond calmly to emergency situations
Effective communication skills in English both orally and in writing
Dedication to providing excellent customer service
High school diploma or GED preferred
Six months to one year prior reception experience in an office environment
Typing or word processing experience preferred

Job Duties

Promote the mission and core values of the residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
Actively participate in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
Perform all duties and responsibilities with a positive attitude
Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
Greet guests and visitors professionally and courteously and direct them accordingly
File correspondence
Sort mail
Record and type guest meal charges
Maintain and file resident safety sheets
Type correspondence as needed
Coordinate front desk activities
Maintain the front desk in a neat and orderly manner
Respond to emergency situations by contacting appropriate parties such as 911, fire department, police etc
Attend required in-service training sessions and orientations
Respond to residents needs in a courteous manner
Update the communication log book regularly
Maintain community brochures and stock

Job Location

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