Part Time Receptionist - Orlando Harley-Davidson

Orlando, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $14.00 - $18.75

Work Schedule

Flexible

Weekend Shifts

Benefits

Employee Discounts

flexible schedule

Job Description

American Road Group is a respected company specializing in the retail and service of motorcycles, offering a rich Harley-Davidson dealership experience in Orlando. Known for its commitment to quality, customer satisfaction, and a vibrant motorcycle culture, American Road Group provides an engaging workplace for motorcycle enthusiasts and professionals alike. The Orlando Harley-Davidson location serves as a premier destination for riders and customers seeking exceptional service, top-quality motorcycles, and a supportive community of passionate individuals. As a part of this dynamic establishment, employees experience a stimulating environment that reflects the spirit of freedom and adventure associated with Harley-Davidson motorcycles.

The Front Desk Receptionist position at Orlando Harley-Davidson is a part-time role designed for individuals who enjoy a fast-paced, customer-focused environment. This position involves serving as the initial point of contact for customers, visitors, and vendors entering the dealership, making it essential to deliver excellent customer service and foster a welcoming atmosphere. The role requires professionalism, courtesy, and the ability to effectively communicate and manage multiple tasks in a high-energy dealership setting. Employees in this role gain exposure to a passionate motorcycle community and benefit from employee discounts on motorcycles, merchandise, and parts. The Front Desk Receptionist is vital in ensuring smooth operations by assisting customers with directions, handling communications such as telephone calls and mail, and supporting various departments as needed. The position offers an opportunity to be part of a vibrant team that shares a commitment to a lifestyle centered on the Harley-Davidson brand and culture.

Job Requirements

High school diploma or equivalent
Excellent computer skills including MS Office, internet, and email use
Excellent communication skills
Ability to handle multiple tasks in a fast-paced environment
Ability to identify problem issues and determine the appropriate course of action and redirection within department guidelines required to resolve issues
Detail oriented and highly organized with good judgement and objectivity
Must be able to bend, stoop, crouch, reach, and lift up to 50lbs
Must be able to remain in a stationary position 50% of the time
Must be flexible in schedule- evenings and weekends required

Job Qualifications

High school diploma or equivalent
Excellent computer skills including MS Office, internet, and email use
Excellent communication skills
Ability to handle multiple tasks in a fast-paced environment
Ability to identify problem issues and determine the appropriate course of action and redirection within department guidelines required to resolve issues
Detail oriented and highly organized with good judgement and objectivity

Job Duties

Act with professionalism and determine the needs of customers and vendors, directing them to the proper person and/or office
Greet customers immediately, in a courteous and friendly manner and provide them with accurate directions to their destination
Treat all visitors, clients, and staff with courtesy, sensitivity and respect
Answer telephone calls and take messages as needed and respond to routine inquiries using customer-oriented etiquette
Receive all incoming mail from postal system, courier services and other deliveries and process all outgoing U.S. mail
Send and receive faxes, distribute mail to proper mailboxes
Support other departments as needed
All other responsibilities as assigned