Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
growth opportunities
Paid training
employee vehicle purchase plans
Health and Wellness
Long Term Job Security
Flexible work schedule
Saturday Lunches
discounts on products and services
Job Description
Gary Yeomans Ford Knoxville is a well-established car dealership known for its commitment to customer satisfaction and community service. As a family owned and operated business, Gary Yeomans Ford Knoxville has earned a strong reputation over the years by consistently delivering exceptional value and award-winning service to its customers. The dealership values its employees highly, believing that happy employees lead to happy customers, and they foster a work environment that supports motivation, growth, and long-term job security. Employees at Gary Yeomans Ford Knoxville are considered pivotal to the dealership's continued success and are rewarded for their dedication and hard work.
The role of Part Time Receptionist for Evenings and Weekends at Gary Yeomans Ford Knoxville is a crucial position that involves ensuring a welcoming environment for guests and maintaining smooth communication within the dealership. This role is designed for individuals who possess excellent customer service skills and a positive, proactive attitude. The Receptionist will be the first point of contact for visitors and callers, responsible for greeting guests, answering calls, determining the nature of business, and directing guests or callers to the appropriate department or staff member efficiently. Additionally, the Receptionist will handle small administrative tasks, keep the guest lounge well-stocked and tidy, and assist management with clerical duties as needed.
Working in the evenings and weekends, this part-time position requires flexibility and excellent communication skills. The Receptionist must be diplomatic in handling guest complaints, ensuring that all customers feel valued and understood, while directing more complex issues to the right individuals for resolution. The role demands professionalism, friendliness, and efficiency to create a positive experience for every visitor and caller. Familiarity with the dealership's department structures and internal procedures is important to provide effective assistance.
Gary Yeomans Ford Knoxville offers a comprehensive benefits package including growth opportunities, paid training, employee vehicle purchase plans, health and wellness programs, and long-term job security among others. The work schedule is flexible to accommodate personal needs, and employees enjoy perks like Saturday lunches and discounts on products and services. This part-time receptionist position provides an excellent opportunity for individuals seeking a rewarding role where they can develop their customer service skills within a supportive and friendly automotive environment.
The role of Part Time Receptionist for Evenings and Weekends at Gary Yeomans Ford Knoxville is a crucial position that involves ensuring a welcoming environment for guests and maintaining smooth communication within the dealership. This role is designed for individuals who possess excellent customer service skills and a positive, proactive attitude. The Receptionist will be the first point of contact for visitors and callers, responsible for greeting guests, answering calls, determining the nature of business, and directing guests or callers to the appropriate department or staff member efficiently. Additionally, the Receptionist will handle small administrative tasks, keep the guest lounge well-stocked and tidy, and assist management with clerical duties as needed.
Working in the evenings and weekends, this part-time position requires flexibility and excellent communication skills. The Receptionist must be diplomatic in handling guest complaints, ensuring that all customers feel valued and understood, while directing more complex issues to the right individuals for resolution. The role demands professionalism, friendliness, and efficiency to create a positive experience for every visitor and caller. Familiarity with the dealership's department structures and internal procedures is important to provide effective assistance.
Gary Yeomans Ford Knoxville offers a comprehensive benefits package including growth opportunities, paid training, employee vehicle purchase plans, health and wellness programs, and long-term job security among others. The work schedule is flexible to accommodate personal needs, and employees enjoy perks like Saturday lunches and discounts on products and services. This part-time receptionist position provides an excellent opportunity for individuals seeking a rewarding role where they can develop their customer service skills within a supportive and friendly automotive environment.
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and work in a fast-paced environment
- Proficient in using telephone systems and office equipment
- Friendly and approachable demeanor
- Reliable and punctual
- Ability to work flexible hours on evenings and weekends
Job Qualifications
- Available to work flexible hours on weeknights and weekends
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
Job Duties
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Greet guests entering the showroom and assist accordingly
- Handle guest complaints diplomatically and refer complaining guests to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Stock and monitor service guest lounge
- Be friendly, professional, courteous and efficient when working with all guests and employees
- Familiarize yourself with department structures and internal procedures for assisting guests efficiently
Job Criteria
Experience
No experience required
Job Location
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