Part-time Receptionist

Syracuse, NY, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $20.00 - $25.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability Coverage

401(k)

Paid Time Off

Job Description

Alera Group is a leading insurance brokerage and consulting firm established in 2017, known for its significant impact in the industry as the 14th largest broker of U.S. business. The company specializes in providing comprehensive Employee Benefits, Property and Casualty Insurance, and Financial Services to a diverse client base. With a widespread network of offices across the nation, Alera Group is committed to delivering both national resources and local service, ensuring tailored and effective solutions for their clients. The firm fosters a collaborative culture that prioritizes accountability, partnership, and the principles of The Collaborative Way, driving a supportive and engaging work environment.

The Part-Time Receptionist role at Alera Group, based in Syracuse, New York, is a pivotal position that supports the Property & Casualty team in managing office operations and client interactions efficiently. This role requires a professional individual who is adept in client service and office administration, capable of multitasking in a dynamic environment. The receptionist will be responsible for greeting visitors, managing high volumes of incoming calls, handling mail and packages, coordinating meetings, and supporting various logistical needs such as office supplies and facilities management. The position is designed for part-time, on-site employment, offering an hourly salary range of $20 to $25, making it an excellent opportunity for someone seeking flexible employment while gaining valuable experience in the insurance and financial services sector.

In addition to hands-on responsibilities, the role emphasizes operational excellence and professional demeanor, ensuring smooth office workflows and positive experiences for clients and staff alike. Alera Group invests in its employees through the Alera Group Academy, offering structured professional development including learning paths, leadership programs, compliance training, and industry certifications. This commitment to growth helps employees expand their skills and advance their careers within a supportive and resourceful environment. Working at Alera Group means being part of a respected and expansive organization that values diversity, equal opportunity, and privacy, ensuring a fair and respectful workplace for all its employees.

Job Requirements

High school diploma or equivalent
2+ years of experience in reception mail room or administrative support roles
Proficiency with Microsoft Office applications including Outlook
Strong organizational skills and attention to detail
Ability to work independently while moving between workstations
Professional demeanor with strong communication skills
Ability to lift and move supply and paper boxes throughout the office

Job Qualifications

High school diploma or equivalent
2+ years of experience in reception mail room or administrative support roles
Proficiency with Microsoft Office applications including Outlook
Strong organizational skills and attention to detail
Ability to work independently while moving between workstations
Professional demeanor with strong communication skills
Ability to lift and move supply and paper boxes throughout the office
Experience supporting multi-location offices preferred
Familiarity with office equipment maintenance and facilities coordination preferred
Customer service orientation
Reliability and accountability
Organization and task prioritization
Attention to detail
Teamwork and collaboration
Adaptability in a fast-paced environment

Job Duties

Greet visitors maintain visitor logs and issue badges or visitor passes
Answer and distribute a high volume of incoming calls to the main office line
Manage conference rooms meeting logistics and related scheduling needs
Respond to internal and external inquiries with professionalism and accuracy
Receive open sort scan and distribute incoming mail multiple times per day
Prepare and process outgoing mail and packages including high-volume overnight shipments
Perform document scanning and task creation within internal systems
Handle monthly invoice mailings and other recurring administrative mail projects
Maintain and service postage machines and copier equipment
Submit and track service calls for building and equipment issues
Order office supplies for multiple locations
Manage vending and coffee supply orders for break rooms
Issue and track parking passes office fobs and building access
Install office name plates and maintain keys and access for branch locations